Telstra DNS not responding
Good afternoon everyone,We am having some issues with the Telstra DNS servers, wondering if it is just me or if other people are noticing it as well.Setup:- On our home network we have a CentOS server...
View ArticleRe: What is the minimum speed Telstra guarantees ADSL 2+ to connect at?
[URL=http://www.speedtest.net/my-result/4964375548][IMG]http://www.speedtest.net/result/4964375548.png[/IMG][/URL] My speed. It sucks. you can bet your life nothing will be done about it though.
View ArticleRe: What is the minimum speed Telstra guarantees ADSL 2+ to connect at?
- Are these your normal speeds, or have you been shaped/slowed?
View Article3 Free Data Top Up NOT Working
We have exceeded our monthly data usage and the option to add on a data top up (3 free per year) isn't registering. I have clicked to add on the data top up, it proceeds to tell me it is pending and...
View ArticleRe: 3 Free Data Top Up NOT Working
You can try calling 13 22 00 and saying 'Internet' when prompted, and see if one of the Support Staff is able to add the data top up to your account. Otherwise, Telstra 24x7 Chat, may have a consultant...
View ArticleNo Telstra TV and install issue.
Signed up recently during the Bigpond XL cable promotion. The package also included a Telstra TV and a "professional install" Installer came out Early December. There were two issues. He did not have...
View ArticleRe: No Telstra TV and install issue.
I'm afraid you'll need to provide us with a bit more information on what you're experiencing if there is any hope of us assisting you.
View ArticleRe: 3 Free Data Top Up NOT Working
I had the same issue with my Static IP order not 'sticking', and going fro pending to nothing. It fixed itself eventually.However, as suggested giving them a call or using Live Chat might be best to...
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Re: No Telstra TV and install issue.
Sorry , hit post by accident before I'd written anything
View ArticleRe: 3 Free Data Top Up NOT Working
Thank you both for your help. I have been in contact through the live chat tool and they have fixed the issue. However it has been almost an hour since they have activated it and my internet speed is...
View ArticleRe: 3 Free Data Top Up NOT Working
Often a power cycle (turning off, waiting, turning on) of the modem can help kick things along.
View ArticleRe: Should the speed be this slow?
Hi Guys. I have ADSL@ and my speeds are a little under what you are quoting.I have complained to Telstra as I was originally assured that ADSL@ would be just as fast as my WiFi - what a joke.The...
View ArticleRe: Technicolor TG587n v3 Port Forwarding New Interface
Hi RMCLACHLAN, Thanks for using Crowd Support. There is another post in regards to this and it would be best to contact Telstra Platinum for port forwarding support:...
View ArticleRe: Very Slow ADSL - Narangba, QLD
Hi Kalak, I can confirm the service isn't slow/shaped. I went to do the isolation test but thought I would just replace the line splitter as i had a spare new one lying around. This appears to have...
View ArticleNo Copper / Fibre @ New House
Hi there, We have moved into our new house in Keysborough which is a new development into an existing estate (Solsbury Fields AKA Somerfield. I looked online to find out what Internet would be...
View ArticleRe: Still no internet sinve december 23rd 2015
Unfortunately nobody on here can help you.You need to liaise with your chosen provider, who deal with Telstra Wholesale. That is an entirely separate business unit from Telstra Retail (which is what...
View ArticleRe: ADSL in Bunyip
Thanks Kalak I realise that beating your head against a brick wall just gets you a bruised head - but this is starting to cost me time and money.
View ArticleRe: Slow cable speeds at night WANTIRNA 3152
Same here. Today whole day I'm experiencing slow cable speed @download speed just over 2 mbps. Hope Telstra support can take actions to solve the issues.
View ArticleRe: Still no internet sinve december 23rd 2015
I'm with you pattilley Nothing scince NYE - and I am a direct customer of Telstra - same situation ( in southern victoria) - small bussiness -small website but its starting to become untennable !
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