I had the same issue with my Static IP order not 'sticking', and going fro pending to nothing. It fixed itself eventually.
However, as suggested giving them a call or using Live Chat might be best to see if it can be pushed through.
Live Chat - https://livechat.telstra.com/TCOM:Crowdsupport:Consumer
However, as suggested giving them a call or using Live Chat might be best to see if it can be pushed through.
Live Chat - https://livechat.telstra.com/TCOM:Crowdsupport:Consumer