Re: What is the minimum speed Telstra guarantees ADSL 2+ to connect at?
i live at altona north and use telstra... I am 3.5 kms from the exchange and the speed i get is less than 1.mbps how would you explain it ashley.
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Internet Speed at Altona North
Why is my internet speed less than 1mbps even after contacting your use less customer care and technician.. I have called and spoke about my issue for the past two weeks, nothing has happened.. They...
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Re: Speed dropped after modem change
Hey NicWilson, Sorry about the super late reply. It's definitely disappointing to hear that we missed follow up calls with you I can understand how frustrating this would be Hopefully the service is...
View ArticleRe: Wanting to use telstra air I ordered a Gateway Max. What a mistake! No...
Did you have an existing Modem that you were using? Or did you order a completely new service?
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Re: Speed dropped after modem change
its fine now thanks avg ookla speed is 115.84 mbps
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Re: Townhouse Cable Internet Installation
If you are having issues with the delays because of the moderators who might be still on leave as it is one of the times people take the most leave, I would suggest calling 133933 and say "BigPond...
View ArticleUnable to get internet
Here is my problem. This morning the technician came to my house and installed cable internet. After finished everything, he told me that within next one hour, i should have been able to access the...
View ArticleRenewing IP not working
Am helping a friend manage their home broadband ADSL+ service with a new Technicolor TG797n v3 modem, The prior modem would allow you to access the interface at 10.0.0.38 and reset the modem, thereby...
View ArticleRe: Speedstram6520
Hey dino-dino11 Are you still having problems with your service? Or is your Internet Connection back up and running now?
View ArticleRe: Slow broadband in SW Sydney
Hey Nsk23 You're able to check for known problems - and maintenance being undertaken on the network using our Service Status page here: http://tel.st/6x6a Since putting up this post though, have you...
View ArticleRe: BigPond ADSL2+ Speeds Seem Slower Than They Should Be
when we first got adsl+2 we were getting speeds of 17 mbpwe strated to get drop outs and so I done a speed test I was getting 17mbpwe rang tech support and they said they will drop the speed to see if...
View ArticleRe: Slow ADSL2+ Speed
K I think I know the answer check your modem on lime and check if you modem says maxium line rate 1.12mbps up and down 16.8 mbps then this is where the mistake isit should be maxium line rate...
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Re: Just switched to Bigpond ADSL2+ very slow speeds
this is where the mistake isBandwidth (Up/Down) [kbps/kbps]:1.020 / 16.571it should read Bandwidth (Up/Down) [kbps/kbps]:1.020 / 25.0why adsl+2 speeds are 25 mbps not 16
View ArticleRe: Monitoring IP Changes
Kalak wrote:I'm not aware of such a service. Normally you have to have something installed on your end that authenticates with an outside service via username/cookie that can then be checked to see if...
View ArticleInternet drop outs
On the 12/1/16 noticed phone line had no dial done and my internet was dropping out frequently since then, i called telstra and the usual on hold for an hour just to get a restart your modem and...
View ArticleRe: tbox movie downloads are really slow?
Hi g_norris, Did you have to change routers when when the NBN was installed? How is your T-box connected to your router? If via WiFi then you will need to check and play around with the...
View Articleisp
I am curretly with Telstra on a mobile plan no ADSL port another ISP is saying they have a port and if I transfer my phone they can probable supply ADSL Is this true if Telstra have no port can another...
View ArticlePort availability
i have put in an order for ADSL at the Beechworth exchange Vic and told no how often should I keep asking and where do i do this?
View ArticleRe: Connection Problem
I have had this probem also occassionaly. I resolved this issue, by either rebooting the device(s), or re-booting modem. Usually it was the modem causing the problem (even though one or two devices...
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