Cable Install - Most disgusting customer service I have ever experienced....
I find myself in the same situation I have been in the last three times i have moved house. Telstra and their inability to know anythign about their own networks. So a month+ ago now, I was moving...
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ADSL Port Availability in Sydenham
Hi, I'm trying get internet connected to my new house in Hillside, (Sydenham) 3037. I've been told that we're on a RIM exchange and therefore only Telstra operates ports in the area but there's no...
View ArticleRe: ADSL Port Availability in Sydenham
If no ports are available, I'd recommend using the address checker on telstra.com.au ( it's in the bundles menu) to see if any alternative. If it comes up saying ADSL, then that's the only technology...
View ArticleT Gateway setup adsl broadband
trying to set up my home broadband but only get 'limited' internet
View ArticleRe: Internet drop outs
If you have no dial tone, then it is a line fault, not an internet fault. Have you been through to residential telephone faults team?
View ArticleRe: Unable to get internet
As a safety, can sometimes take 24 hours at most. If still not able to connect 24 hours after the tech installed it, get in touch with bigpond activations
View ArticleWhat does this qualification check mean?
Hi there we have heard around the neighborhood that we might now be able to get adsl.. what do these numbers mean? Its a foreign language to me! Can i get adsl on this line?Thanks for any...
View ArticleSuperfast Speed Boost vs Ultimate Speed Boost on Cable
What is the Down\Up Mbps speed difference between Superfast Speed Boost vs Ultimate Speed Boost on Cable ?(Not on NBN)
View ArticleRe: Cable Install - Most disgusting customer service I have ever experienced....
Should I paste this on Telstra Facebook instead?
View ArticleCable Max gateway and VPN
Hi All, I have just moved to Telsta Cable with the Wireless Cable Gateway CG3100D-2 Modem. I cant connect to my VPN at work. the VPN works for everyone else (including me on my laptop with hotspot). If...
View ArticleNo ADSL
I'm at my wits end here, I've been waiting years for a port to be able to get ADSL, I am on a mobile device for Internet, $135. A month for 15G. I have an Autistic son who needs Internet, all school...
View ArticleADSL switched off before NBN connected
We had an appointment with an NBN Technician on Dec 23 to check if we can get NBN via the tower installed in our area. We are unsure because we do not have " line of sight". The Technician cancelled...
View ArticleChange wifi password! my modem is a bigpond.
Please help!My service here in Austinmer is simply rotten. I get very little help from Telstra - a line clean up then re-clogged within a few hours. Upload speed og .97mps today, slower than a pre ADSL...
View ArticleRe: Change wifi password! my modem is a bigpond.
So you have a Business Broadband account? All the times I had to deal wth Telstra with Business Broadband accounts they tend to jump to fix the issue as in most cases there's compensation. If you're...
View ArticleConnecting via BYO modem/router
Moved to Modems & Hardware, please click on link above to view the post.
View ArticlePainfully slow internet CABLE
Hello Main Issue, Troubles with streaming, and or downloading from various websites. Slow internet ranging from 40KB/s to 700KB/s I have been have this issue for quite some time and often put it down...
View ArticleFixed for 1 day.
Ok so after a few weeks of having the internet constantly drop out and when it did work it was only getting link @ sub 1.5Mbits/s ... then magic ... the tech appeared at my door ... sniffed around a...
View ArticleCan't connect to Gateway
I have the technicolour tg799 gateway. I set up my laptop on windows 8.1 to the gateway no probs, internet good. I then hooked up an ipad and iphone no problems either. I then changed the network key...
View ArticleRe: No ADSL
Hi ... was in a similar situation. Waited 5 years for telstra and they would tell me pure BS stories over the phone IE you'll have NBN in 12 months(3 years ago)... things like that ... I instead went...
View ArticleRe: Can't connect to Gateway
did you try telling windows to "forget" the wifi connection? Then reconnect and enter new password.
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