Re: Fast broadband but not on Saturday
Well, 11Mbps is almost 4 times faster than what I get, so I would classify that as fast.
View ArticleRe: No Telstra TV and install issue.
Hello Richcc Has the new wall socket been installed, and have you been sent the Telstra TV device?. If this has not been resolved please contact a Team Member using the following link:...
View ArticleRe: Townhouse Cable Internet Installation
Great post! Disappointing that it is not easier though. I'm glad to see I'm not the only one facing this road block when attempting to get Cable internet. Steph, I have sent you a direct message about...
View ArticleBroadband drops out a few times a day
For about 3 months my ADSL2+ connection drops out a few times a day. There is no pattern. Maybe once one day then 5 times the next. Any time of the day. I chatted with Telstra Tech Support and they...
View Articlenaked cable connection
Hi everyone, I am quite happily using iinet's Naked ADSL2 where I live in queensland except that I get constant drop-outs due to very old copper wires; they've sent 2 Telstra technicians who have...
View Articlepacket loss - cable
I have a fast cable internet conenction at home , i am getting download speed of 100MB so all is good there. However on a ping test about every 50 packets i get a request time out. This causes my...
View ArticleRe: Telstra from 15Mbps to 5Mbps
I am pretty sure I had my DLM profile changed that had my sync from 15000kbps at utmost peak down to 6780kbps. Rang Telstra got through to level 2 technical and he 'cleaned the port".....not sure what...
View ArticleBreaking Contract
Hi Everyone, How much do i need to pay if i break the 24 months contract for Telstra XL Bundle? I signed up the contract 4 months ago. However, the internet usually drop during peak hours, sometimes...
View ArticleLodging a complaint with Telstra
I have requested technical support on a number of occassions since November 2015 to January 2016, and only on the 8th January 2016 did I have technician attend my property to install the modem. I was...
View ArticleRe: cable broadband - internet unstable
I also have a cable broadband and have similar issues even though we don't have hot weather like Sychin, dropping out few times a day. I am also working in I.T. and work from home few days a week....
View ArticlePacket loss in within Telstra core network
I got intermittent packet loss when connecting to a server in Singapore. As I am a network engineer, I did the initial troubleshooting from my PC. According to traceroute from PC (in Adelaide) to...
View ArticleRe: Technicolor TG797n v3 slow WLan
I am also suffering from this problem. Ive noticed that it happens a lot at late night, around midnight and early morning around 4/5 am. which weird? I thought maybe port issues at the exchange though...
View ArticleRe: Breaking Contract
Hey Amyle email the complaints team at thetelstrateam@online.telstra.com and allso ring them on 1800814242 if ur getting terible connections then they have to let u out of ur contract at no cost as a...
View ArticleWanting to use telstra air I ordered a Gateway Max. What a mistake! No...
Have had 2 escalations and have just been told it will be another three days before this is resolved, which I don't hold much hope for. The disturbing thing is, people were complaining on the internet...
View ArticleRe: Townhouse Cable Internet Installation
Great post! Disappointing that it is not easier though. I'm glad to see I'm not the only one facing this road block when attempting to get Cable internet. , I have sent you a direct message about this.
View ArticleConnection Problem
I am connecting to the Internet via cable using a Netgear C6300BD gateway & have been doing so since November last year. All is functioning correctly on two PC's & one iPad from the initial...
View ArticleRe: Townhouse Cable Internet Installation
I think there is no Sulution for this. So Disappointed. I am still waiting since October to be contacted by telstra for quote. PJROKAD
View ArticleRe: How do I change the Wireless Network Name and Wireless Security Key?
HI there, I am trying to do the same, change my network name and password? however 10.0.0.138 says page not available?
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