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Re: BigPond ADSL2+ Speeds Seem Slower Than They Should Be

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when we first got adsl+2 we were getting speeds of 17 mbp

we strated to get drop outs and so I done  a speed test I was getting 17mbp

we rang tech support and they said they will drop the speed to see if this will  help it did not

we are now getting speeds from 3 to 10 mbp

and tech support so far have not fixed  or replaced and so cliaming there was no speed redustion or shaping..

they have lied to me and so far I have not got back the service I originally had.

 

I will be asking  them have they reset the adsl settings back to factory settings 

with speeds that are lower than 12 mbp means you are getting adsl1 and not  adsl 2.

 


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