when we first got adsl+2 we were getting speeds of 17 mbp
we strated to get drop outs and so I done a speed test I was getting 17mbp
we rang tech support and they said they will drop the speed to see if this will help it did not
we are now getting speeds from 3 to 10 mbp
and tech support so far have not fixed or replaced and so cliaming there was no speed redustion or shaping..
they have lied to me and so far I have not got back the service I originally had.
I will be asking them have they reset the adsl settings back to factory settings
with speeds that are lower than 12 mbp means you are getting adsl1 and not adsl 2.