Re: Telstra Cable Elite Issue Accessing Certain Websites
My bad...I used the title from an existing problem because I was experiencing a similar problem to a previous post. My service is a business essentials pack. The service is actually an adsl internet...
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Re: Telstra Cable Elite Issue Accessing Certain Websites
Ah ok Well at least we are on the same page now.Do you have reverse services mapped to your current static IP? If not, then I'd ask Telstra support if they can assign you a new static IP.
View Articleethernet no being recognised
ive just recived a replacement modem from telstra TG799vac my old modem is a TG797nv3. now when i connect the new modem all lights are green but for some reason i still cant connect to the internet and...
View ArticleRe: Cable Captive Portal Loop - BEWARE
2016 and STILL an issue. It happened to me after I decided to renew a two years contract with a new modem replacement. The new modem works for the first 6 days after wait 2 days activation problem...
View ArticleRe: does gateway max with vdsl increase my download speed over copper wire
VDSL or FTTN is a form of DSL which has a higher capacity, so it can mean faster speeds... like ADSL it is dependent on your distance to the node, line quality and noise, but can lead to significantly...
View ArticleRe: Packet loss in within Telstra core network
Hi HappyDalton, I apologise for the delayed response, we are currently very busy. Hopefully this issue has already been resolved, but if you continue to experience any difficulties, please let us...
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Re: Internet Speed at Altona North
Hey Karthik7, Sorry about the late reply, unfortunately if the technician believes distance is a major factor then there is limits to what we can help with If you haven't already, give the modem a...
View ArticleADSL2+ drop outs every few minutes for four (4) days, any help please
HelloI'm not sure if anyone can help but I have been on the phone to Telstra all day, been escalated to level 2 support then to NFS technical team (need for speed?) and awaiting a call back within 48...
View ArticleCable got cut, what to do
Hi, I was planning to get telstra cable at my house, but unfortunately the cable got cut a long time ago when a tree was getting removed. The cable got cut about halfway up my driveway. What are my...
View ArticlePIID ?
Hello All We're having a terrible time getting connected to broadband. Our Telstra case manager has said that there was a "know glitch" that had to be resolved (that was a few weeks ago). He said today...
View ArticleRe: Email issue
Hi Bargains, You can try our troubleshooting tool here https://www.telstra.com.au/webforms/cares/ This has a Email support guide to try and assist in diagnosing and repairing common email account...
View ArticleRe: ADSL2+ drop outs every few minutes for four (4) days, any help please
K I had the same problem after we contacted support theysaid it was their end and so said they will reduce the speed.this did not work so gave us a new modem, and then reduced our speed again. until...
View ArticleRe: does gateway max with vdsl increase my download speed over copper wire
When Telstra advertises the TG799 as 3 times faster they are referring to the wifi speed on your home network.
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
Nick! Feburary 5th, 2016 and i have yet to recieve anything from Telstra.Maybe emailing it would be a better option. What do i do now to help stop my frustration of rediculously slow internet cable...
View ArticleRe: NetGear C6300BD-1TLAUS can't handle static routes!! pretty bad bug!
Hello, Any fixes, I'm running V10413 and the static route function doesn't work. Thanks.
View ArticleRe: Yet another broadband outage
Extreme weather conditions can include fine and hot weather. In Perth over the next 6 days is going to be between 39 and 41 C.
View Articledisconneted phone line for nbn but failed to connect
I am writing this on behalf of my elderly grandparents. For the last 12 hours my mother and myself have been on the phone to Telstra support 1300/1800 numbers and 132200. We have spoken to over 15...
View ArticleCable internet - new connection 'provisioning'
have moved into different rental accommodation. other providers were not able to offer an ADSL service due they said to the unavailability of a Testra service at the property. contacted Telstra who...
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