Re: No internet!! Red lights on modem
Try the following: Press the reset button on the side or back of the router with a paper clip or other thin object.Hold the button down for 10 seconds. Do not touch the power button during the reset...
View ArticleRe: Yet another broadband outage
wrote: "thanks for your comforting words Tezz but unfortunately the weather here in Perth has been perfectly fine. And yes I'm aware of the service status tab it has been my first port of call over...
View ArticleRe: Cable internet - new connection 'provisioning'
Hey Jacsam,'Provisioning' status means that the automatic system is running through its processes to turn the cable on. No-one can just flick a switch and suddenly it's on. You will have to wait until...
View ArticleMassive data usage
My billing period rolled over into a new cycle after being hit with a massive data usage i.e. 380gb overnight. And now it used 120gb in 3 days when no one was home and all devices were turned off we...
View ArticleNew connection
Have just gotten email confirmation from Telstra earlier today, and although the router all solid green there is no internet connection...am I missing a step?
View ArticleRe: Upload and data usage
Thanks for your reply Dave. I haven't figured it out but it appears no further upload has occured since then. John
View ArticleRe: Upload and data usage
Thanks for the reply.. Certainly a strange one. I guess you can just keep monitoring and hopefully if it happens again you'll be able to narrow it down.
View ArticleRed Internet Light on Technicolour TG587n adsl gateway
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View Articlemy internet drops out several times an hour mostly at the same times
My internet drops out several time an hour mostly @ 5 mins past the hour within a few seconds.the internet light on the router Telstra TG 797n V3 often shows but not always. at the last four dropouts...
View ArticleSlow Bigpond cable
I have been with Bigpond cable since the begining. this last 4 months has been the worst with internet speed. as I work long hours and cone home late , i like to sit down and enjoy my fast internet...
View Articlecan't active via gateway with a new modem
Moved to Modems & Hardware, click on link above to view the post.
View ArticleVelocity new Connection - Internet & Phone
I try to install my Internet, from the NTD to the modem, I use a lan cable to start in my pc, a telstra page open with some codes, can somebody show me photos of their existing Connection also after...
View ArticleRe: Velocity new Connection - Internet & Phone
If it is saying Internet not detected it is likely that the order is not through processing and it might be worth a call to the Velocity team to get them to help push it through for you.Your best bet...
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ADSL2+ Speeds
Hilong term Bigpond user and nornally happy with downstream rates until recently maybe a bit of rain effected things but not sure. We live 2km from exchange attainable rate and current rate seem to...
View ArticleRe: ADSL2+ Speeds
If they are picking up a noise issue on the line then that is likely going to be the problem causing the speed issues...When they say they might charge on a fault, that is usually if it is deemed as an...
View ArticleRe: ADSL2+ Speeds
Ok thanks for that Does the SNR and Attenuation figures look within normal range?
View ArticleRe: ADSL2+ Speeds
29.5dB would be about right for somewhere around the 2KM mark from my understanding of the rangeand SNR Margin of 14.9dB isn't bad either... it within the normal range... below 10dB is where it is bad...
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Re: Very Slow Cable Internet Speeds since June 2015 (Daily)
Hi,I am havingf same issue. Can you please send me the link for the forum as I have tried every thing and 3 telstra techs have visited my place already. The spped becomes ok after midnight on week days...
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