Re: Treated like a Piece of Turd on support calls.
PS you telsta are losing SO MUCH money because of this one small thing... during support calls your support staff usually have to wait for a few reboots ... your turd of a modem ... technicrap or what...
View ArticleRe: drop outs
Instead of just telling someone to essentially "shhh just be lucky you're getting 12mb/s" how about not commenting unless it's constructive? Hate people like you... go somewhere else... essentially a...
View ArticleRe: ADSL 2+ Slow speeds , Dropouts , Upload and Download speed decreased
investigate this DLM stupidity telstra is using ... more than likely the cause of your issues.
View ArticleRe: Continual Drop Outs
k if you are having continual drop outs and your ip adress is changinging also.best solution and quickest is to replace your filters for your phone as these dont last for ever and can have a fault...
View ArticleCable Internet Outage in Quakers Hill
Hello, Since the last 4 days, there is no Internet in Quakers Hill / Acacia Gardens area. Service status page of Telstra says that there is some interruption and ETA is 11th Jan at 6pm. Can you...
View ArticleRe: Slow cable speeds at night WANTIRNA 3152
Hello Everybody, I can see that Nick responded to a similar thread about the Wantirna...
View ArticleRe: Cable Internet Outage in Quakers Hill
Hello,I wouldn't be waiting by the phone for a reply.They have outsourced so many functions that they are in the hands of outside companies. You can write to a myriad of people, but your internet will...
View ArticleRe: Treated like a Piece of Turd on support calls.
Welcome to outsourced technical "support"As this website is not an official customer service channel of Telstra, you can only comunicate with other customers. You can voice your issues through formal...
View ArticleRe: cable broadband - internet unstable
How did you resolve your problem, I am getting very similar issues.
View ArticleRe: Why does Telstra slow uploads speed down
I have a business CABLE line that, prior to Christmas, was 35 MB/s download and 5.4 MB/.s upload. Now, after Christmas I have 35 MB/s download and 0.7 MB/s upload. My customer's are saying that it is...
View ArticleRe: how fast should my cable broadband be?
I find "speed" very deceptive. We are on cable adn get 35 MB/s download and now only 0,7 MB/s upload. On my mobile WIFI box I get 6 MB/s download and 3.5 MB/s upload.SO, paying extra for cable and I...
View ArticleWhat's happening with Hurstville phone lines/ADSL outage?
Anyone know what's happening with the phone lines/ADSL in the Hurstville area? Our lines have been down since Christmas and the 'End date' on the Telstra status page keeps getting pushed back (30 Dec...
View Articlehow long does change in broadband plan take?
I changed my broadband home plan today from 100Gb data allowance to 500gb data allowance. When I check my usage online, it says my new plan is 500Gb and i have used 0% of data. I had previously used...
View ArticleRe: Retaining email address and cancelling Bigpond ADSL service?
Hi Lolly61 If your email addresses are all .com email addresses, then they would be able to be attached to your BigPond Mobile Broadband account, at no cost. This can be easily organised by...
View ArticleRe: Continual Drop Outs
Hey wildstorm This issue was able to be resolved by replacing the modem :-) radforms confirmed it in their reply post.
View ArticleRe: Why does the wifi in my home drop out?
Hi Bler Have you had a chat with our Tech Team about this? They can give you a hand immediately in getting this checked out
View ArticleRe: Switching to Telstra broadband cable internet from another provider
Hi RomanFerdman This is certainly not the Welcome to Telstra that you deserve, and I am so sorry that you have had this experience. The best team to speak with, are our Activations team, who can be...
View ArticleRe: Cable Internet Installation
Steph wrote:Hi rhys009 I'm the person who wrote the article - so I've done a decent amount of these. If you shoot me a Private Message, I'll be happy to arrange the quote for you myself. HI Steph, are...
View ArticleIssues with Cable Broadband disconnections
HI I current have telstra cable broadband, and there's been a long ongoing issue with disconnections. I have the Netgear CG3100D-2 modem. Basically, now once of twice a night, the internet would...
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