Re: Slow download speed
Unless you are speed slowed/shaped that doesn't look right. I would be calling tech support to discuss a fault ASAP on 133933.
View ArticleRe: Access password
The exact process does depend on your modem,however most modems, you need to access the modem gateway (for example on the ADSL T-Gateway try http://10.0.0.138 to access it), sign in if required, click...
View ArticleRe: adsl keeps dropping out help!!!!!!!!!!!
We have also been having the same problem quite recently. Tried a new modem, complaining to telstra and they said our phone line was fine, changing all the filters over. We were going to be told after...
View Article3 Day Outage - Details please!!!
As of late last night my cable broadband service is down (Glen Waverley, Vic) for an advised period of 3 days according the status page. Sure I'm angry that is happens between christmas and new year,...
View ArticleCable now too slow for TBox internet channel streaming?
Moved to T-Box. Please click on link above to view the post.
View ArticleRe: 3 Day Outage - Details please!!!
In all honesty the information posted is what is required to confirm there is an outage.You have no need or right to know if 27 people, or 2740 people are impacted. Nor do you need or have a right to...
View ArticleSpeed dropped after modem change
My broadband is Cable Premium Large with Super fast speed boost active. The account shows it active. Until last friday the average download speed was 80 - 100 Mbps sometimes even achieving 108 Mbps....
View ArticleRe: Speed dropped after modem change
It is likely that it is either that the modem has some weird glitch, or that the change of modem order has resulted in the speedboost not adding back on correctly...I would have expected that they...
View ArticleRe: Speed dropped after modem change
I have seen reports on other threads that when people enabled Telstra air their speed dropped to non-speed boost speeds (30-36Mbps), yet when they turned it off speeds returned to...
View ArticleRe: Speed dropped after modem change
Further to this, I just reconnected the old telstra modem and speeds are back to normal averging 105 Mbps, but as soon as I put the new Telstra Gateway Max GC6300BD the speed slows to 35, this...
View ArticleRe: Speed dropped after modem change
Did you try the new modem with Telstra Air de-activated?
View ArticleWifi being hacked!
Hi, I have a Netgear modem and over the last 2 months our internet usage has skyrocketed from about 20-30gb per month to over 100gb mid month. I know it's not us using this data as we have been away on...
View ArticleRe: Speed dropped after modem change
its disabled in the modem with no obvious way to enable or disable itnicw
View ArticleRe: 3 Day Outage - Details please!!!
If you can remain calm and ask nicely they will give you a credit for the period of the outage.
View ArticleRe: Speed dropped after modem change
That's because the new modem is Air enabled, while the old one is not.You can disable Telstra Air through My Account at my.telstra.com.au
View ArticleRe: 3 Day Outage - Details please!!!
Correct Cripps. Once the outage has finished they are normally pretty good at providing credits when requested for the period you didn't have a service - even though they don't have to under the Our...
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Re: ADSL 2+ Slow speeds , Dropouts , Upload and Download speed decreased
Concider yourself lucky This is my average speed for the past 12 months..Hopefully 2016 will bring quality connection and reasionable speed to Telstra customers, But I wont hold my breath...
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Re: SLOW AS INTERNET
Back to normal after a few good weeks of 4Mbps download speeds I guess good things cannot last GRRRRRR
View ArticleRe: Wifi being hacked!
If you are using WPA2 with long random passwords then it's unlikely that it's being 'guessed' so easily. This is probably why they are suggesting the password is being given out.It doesn't sound like...
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