Re: 206 ports available but still cannot get one?
Thanks for the Kudos.Now, having got your information and seen the photograph, I can stop thinking how they would even fit a Dslam in!! It looks like an absolutely beautiful area in which you...
View ArticleRe: Unusual, predictable ping spikes for 2yrs
Thank you for your quick response. My speed is great at any times except for this one spike (speedtest.net is at 8.6Mbps with 23ms ping at a normal time). It's been a while since I tried an isolation...
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
Please can you help me find MTA Status? Its not listed under advanced on my modem? I am using Telstra Gateway Max
View ArticleRe: Packet loss from Pomona to Brisbane
Hi TvdH, If this is happening only to the local exchange, then I would advise contacting our Tech Support so that hey can check your connection. You can contact them on 133 933 or via Live Chat - Ben
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
Hi Mi1amber, Can I ask why you are wanting to change back to the old modem? If an order is stuck in provisioning, it needs to be escalated to a specialist team to resolve and it can take several...
View ArticleRe: ADSL Connection dropouts and slow speeds
Thanks for providing that reference number. I can see that the line profile was requested, however it doesn't appear to be active. Reviewing the type of DSLAM that provides your service, I have...
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
The Telstra person suggested we try the old modem because my speeds were no greater than 2mbit.The issue is the exchange, I got a call today from an engineer and he advised that there is massive noise...
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
I have no information about congestion on Cable networks, so I would have to defer to the technicians diagnosis on this. Noise on the network can affect performance and I would expect the technician...
View ArticleRe: Cable Congestion_Elwood Exchange
Thanks for the thorough reply. I have, unfortunately, exhausted all troubleshooting processes on my network, and have had it confirmed by the visiting tech that it is congestion. Odd that it has become...
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
Hi Shelly Thanks for the reply, yes I have returned to the Telstra Gateway Max and it is now activated, the speeds will unfortuntely drop again anytime within the next hour to 4mbit until midnight...
View ArticleADSL2+ Interleaving won't turn off.
Hi, I am trying to turn off interleaving on my ADSL2+ connection and it just doesn't work. I have tried through the usual channel of changing my line profile to fast, wait the 4 hours, reset the...
View ArticleRe: ADSL2+ Interleaving won't turn off.
Hello,You would be best to ring Telstra technical support on 133 933, and ask to speak with a Level 2 technician. Best wishes
View ArticleRe: My Telstra nightmare
Something positive for a change, the Technician turned up today and checked the line speed similar to previous visits by Telstra and he also spent some time at the pillar and at the exchange. From what...
View ArticleNOHELP
Technical FailureAn error has occurred while trying to provide the page you requested. This may be due to a problem with your browser or may be as a result of a current system outage. You can check for...
View ArticleNOHELP
Hi there, Are you having trouble accessing the links that you have posted. ? I have clicked on the links and it has taken me to the desired destination, how is it that I can assist you. ? Thanks
View ArticleRe: Telstra cable speed issues
Hi all, thanks for the tips and I will see how it goes over the next 3 days. hopefully this is not the norm.
View ArticleInternet speed very slow and can't call out
Hi all, the past two days my internet has slowed down to almost 0.01kbps and I am unable to make calls out on my home phone, but I can recieve them. I have not exceeded my internet cap and all bills...
View ArticleRe: Internet speed very slow and can't call out
Hi miguelbird This definitely needs to be checked out by Telstra's customer service teams as it sounds like there are restrictions on your service. As this is a forum we can't access your account here...
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