Re: T-Gateway Max TG799vac MAC Address Filtering
log into modem via 10.0.0.138 i think for most telstra modems... then disable any mac filters or what ever you've enabled to filter unwanted connections ... although why you want a mac filter unless...
View ArticleTelstra not doing their job.
Ok so a follow up on my phone call to support: I got a lovely lady named Pam and she was nice enough to inform me that my support ticket had expired ... Even though the thechnician left the job...
View ArticleRe: Why is it impossible to get a commercial quote?
Well even we have no idea what you're trying to do from that comment... you mean you want a business plan and install quoted?
View ArticleRe: is broadband still down in tamborine qld?
I'm Mt tambo and having constant drop outs and from talking to other mountain folk a lot are experiencing similar issues... are you mt tambo or down the back?
View ArticleTelstra Cable - Intermittent high latency and odd termination point for LOL...
Hi All,This has been occurring for at least a year but could be localised to the chatswood CMTS. Would be interested to know if others experience similar issues with latency dependent servicesDuring...
View ArticleRe: ADSL switched off before NBN connected
Hi Reader This is an extremely disappointing situation. In speaking with us, since your service was terminated, has anyone discussed the possibility of a temporary service with you. This can be...
View ArticleRe: Usage
Thanks for answering my query,Dave. Does this mean that my data quota could be used by someone else?
View ArticleRe: Dealing with Telstra support. How to get things done.
Just to note: Telstra Staff are not required to give out their last names due to privacy
View ArticleRe: Dealing with Telstra support. How to get things done.
Well they should be able to give some sort of identifier like an employee number so that they can be accountable for abuse / lies. Having just Joe from support is too anonymous and would empower...
View ArticleRe: Dealing with Telstra support. How to get things done.
Asking for first name and employee number is fine While they should also prompt it, you can also request a get back in touch email and then confirm you get it before hopping off the phone/livechat....
View ArticleCABLE INTERNET DROPPING OUT
My daughter has complained that the internet connection keeps dropping out. We have Bigpond Cable with newish modem and yes we have reset plug and cable on modem, but problem persists,When good it is...
View ArticleFrustration
Why is it that after being online with technical support and told to reboot my modem and computer that I'm now in a que to get back to chatting with someone called Luvy May...I started this at 10:45...
View ArticleRe: No Cable Broadband
Thanks,My problem was resolved a week ago, out for 20 days.Turned out to be damaged underground cable at the end of the street.Once they were her eit was fixed in a day.Telstra has given me one months...
View ArticleRe: Frustration
What's the problem you are trying to get solved? (not the being in the queue, but the reason why you were calling in the first place) Someone on here may be able to help.
View ArticleCable Broadband, incorrect address in database and trying to get commercial...
Hi, I've been in a very long battle with telstra, trying to get cable broadband into my apartment. I have foxtel cable port that should allow the use of cable broadband as well. There are however...
View ArticleRe: Cable Install - Most disgusting customer service I have ever experienced....
Hi Doesn't, I have located your complaint & contacted the case manager plus their supervisor so that you may be provided with an update as soon as possible I expect you'll be contacted within the...
View ArticleRe: Usage
Yes but not someone else pursue, it'll be Microsoft. If someone upgrades to Win10 your system will help out delivering the installer (seed). Maybe not the whole install but certainly...
View ArticleConstant ADSL 2+ Dop outs
Hellonot sure if anyone can help here buts someone may have had the same problem resolved.My internet constantly drops out . RED light on the telstra gateway modem.Only connected at this adress in...
View ArticleConstant outages in Bentleigh esst
I am getting constant cable outages in Bentleigh east. This has been happening for a few weeks. Today it is up and down like a yoyo. What is going on?? V
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