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Re: Very Slow Cable Internet Speeds since June 2015 (Daily)

CableUser101 100% agree with you. I am experiencing the exact same issue as you mate and have been trying to fix it for 5 months to no solution (3 case managers, 4 technicians, probably 100 phone...

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Re: complaints about various telstra departments

Hi MetalMick99 It's actually gone through to Ben and his team - rather than the people you'd have dealt with previously.  His team will get to your submission as soon as possible however they aren't...

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new modem connection problem

I have just installed the home cable network yesterday on 30 Oct.A modem (CG3100D) was given and installed by the technician and work fine.However, I got another modem(C6300BD) by post after few...

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Re: Cable modem inaccessible on LAN

Thanks guys, a friend dropped in to help with this problem and he pointed out that the modem has LAN IP address 192.168.0.1 (according to the manual), but my home LAN is all on the 192.168.1.x block....

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Port Forwarding disabled

Hello again, I have almost completed configuring my new Gateway Max C6300BD modem and was about to go "live" on it, but I discovered that the Basic View > Services > Port Forwarding screen...

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Change from ADSL to ADSL2 plus within Telstra

Why is it so hard to find the right person to ask!I live in a regional area (according the Telstra world) but work in Brisbane… Buts that beside the point.I have ADSL 1 (8mg supposedly, 6 is the best...

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Re: wifi troubleshooting

Copy

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Re: Change from ADSL to ADSL2 plus within Telstra

Which exchange are you on? Also, switching to ADSL2+ may not get you much greater speeds for a number of reasons (the increase in speed reducing in amount the further away from the exchange you are,...

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Re: Telstra home page won't load

Yeah there's a problem! It's been reset quite a few times and last week it got totally replaced. There are no filters or firewalls that I know of. I'm using the data on the pocket wifi to go there in...

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Re: Bundle has been a shambles!

Really getting nowhere fast. Need higher help please. Am using the data on the portable device to go there in emergency. Stupid depleting the data while still under the home network umbrella. Will have...

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Modem TG797n v3 red internet light

Hi,I am using the TG797n V3 modem supplied by Telstra for my home, it works for a few months and today I can no longer connect to the internet at all.This morning there was a thunderstorm in my home...

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Re: Bundle has been a shambles!

Hey ,  It was wierd for me because last night I used Open Visual Traceroute, and it ook me through TWO Hong Kong routers! I could still get to the typhoon website. Correctiond THREE Hong Kong Routers...

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installing Anti-Virus Plus Security

i am trying to install  Anti-Virus Plus Security, but keep  getting an error ordinal 4445 could not be located in the link library libeay32.dllI am running win 7 64 bit home premium, anyone have any...

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Re: Bundle has been a shambles!

Thanks. Will check out those links. I've been able to view a lot of other US Navy & naval oceanography portals so it has be something with the settings and the certificates. Am away from home...

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Trouble connecting to internet

Hi I am having trouble connecting to the internet on my HP Windows 10 laptop. I can connect to the hub, which is a modern gateway version for the FTTH network.Previously I have had no problems but I do...

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Re: installing Anti-Virus Plus Security

I haven't used the product, but are there different 32 and 64 bit versions of the product? If there are, try installing the 64 bit version.

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Re: Trouble connecting to internet

It sounds like it is looking for a proxy server to connect to the internet that is only accessible whne the VPN is active. Go in to internet settings and turn off the proxy and see if that works.

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Re: Trouble connecting to internet

It sounds like the settings in the computer are set up so that it is requiring the VPN for all connections...You might be able to set them up as 'Work' and 'Home' and differentiate the settings for the...

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modem says connected but internet wont work?

My aunt recently got a new modem. It wont connect to her computer but it will to mine and all phones. It worked once and now it wont again but still works on mobiles. Any suggestion what to do?

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Re: Cable Mode Activation

Hi, Yeah just call the TIO (Telecommunications Industry Ombudsman) on Monday. The cable activations team are absolutely useless so don't waste your time with them. I contacted the TIO and convieniently...

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