Re: Transfer of service
Hi Alab, I'm not sure how much usage you will need while you are going to be travelling, but have you considered using our Telstra Air service, Use Telstra AirCompatible services and gateways for...
View ArticleRe: Tophats Caroline Springs Apr 2016
Hi Gorbs666, For exchange information such as how many ports there are or news on any possible upgrades, please see the following...
View ArticleRe: Increased bundle price half way into 24 month contract
Hi Slary,Certainly not a great experience by any means. I would recommend lodging a Complaint, so a Case Manager can investigate this entire issue. Lodging a complaint with TelstraKind Regards
View ArticleRe: poor internet at gatton
Hi BangBang308Have you checked in with NBN.com.au to see if they intend to extend the coverage further on, in the future, as this might be the solution you are seeking? NBN availability..Kind Regards
View ArticleBeyond a joke now!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Forget it, TIO has been contacted instead.
View ArticleADSL2 Availability
I live in James Cook Drive Wandana Heights 3216. I suspect I am connected to RIM BETW BJNTA. It has a new box sitting on top of it that I take to be a "Top Hat". Is it in service? Is there spare ADSL2...
View ArticleTelstra bigpond cable speed - upload
Have Cable internet with Gateway max modem. 500gb/mth. We have had recent service outage (damaged cable 100m down the road) that lasted over a week (grrrrrrr!) and the service has now resumed, however...
View ArticleRe: Telstra bigpond cable speed - upload
That is perfect.On a standard service the speeds are 30/1 (about 36/1.2 in reality).On a speed boosted service the speeds are 100/2 (about 110/2.4 in reality).
View ArticleRe: ADSL2 Availability
https://www.telstrawholesale.com.au/products/broadband/adsl/adsl-reports-plans.htmlThat page contains the links to the various Telstra Wholesale reports, including port availability, including capacity...
View ArticleCame back from a holiday, now takes extremely long/many tries to connect to...
Hi all, This is my first time using Crowd Support so please forgive me if I don't include all the needed information in this post. So I just came back from a 4 week holiday to find that it now takes...
View ArticleRe: ADSL connection Frustration
We recently moved to an apartment and were told that Telstra were the only ISP available. Purchased the large bundle, run a business from home and our internet connection drops out every day!! Bigpond...
View ArticleI can only watch afl live on one device
I have a monthly subscription on my phone, so when i try and watch the footy on my afl app on my surface pro 4 it asks me to subscribe again. how can i watch the footy on my tablet
View ArticleRe: Custom DNS on Telstra Gateway Max
I don't understand how we can be forced to purchase something we don't have full control of.The first version of the modem I had I could configure DNS on, then it somehow got updated overnight, I lost...
View ArticleRe: Telstra adsl broadband drops out all the time
Hi Are you able to provide some more detail?Does the modem lose sync entirely or is it a wifi issue?Is there any noise/static on the line at all?Are you able to post your modem stats (SnR, Attenuation,...
View ArticleRe: I can only watch afl live on one device
How did you subscribe on your phone? Was it 'in-app' via your phone's app store?If so, these subscriptions are not portable outside the ecosystem they are purchased in. So iPhone/iPad or Android...
View ArticleTelstra Cable Modem Performance Poor to Some Sites and with some Apps
Hi, Any clues on this one would be appreciated. Setup: Netgear Wireless Cable Gateway CG3100D-2 Approximately a week ago - performance to Gmail from multiple home computers and iphones via wifi...
View ArticleRe: Cable internet intermittent drops routing of traffic
Thanks for responding - hopefully we might progress this matter and I can get back online! A couple of quick points from my research; 1. This issue is compounded by the fact Telstra ships a modem...
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Re: Cable internet intermittent drops routing of traffic
>>does not allow users to change DNS settingsDid you try adjusting DNS settings at your device level When the tech was present, what did he say about a resolution? Does the DNS issue appear in -...
View ArticleRe: Telstra Cable Modem Performance Poor to Some Sites and with some Apps
Where are you located, Adelaide?
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