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Telstra Cable Modem Performance Poor to Some Sites and with some Apps

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Hi,

 

Any clues on this one would be appreciated.

 

Setup:  Netgear Wireless Cable Gateway CG3100D-2 

 

Approximately a week ago - performance to Gmail from multiple home computers and iphones via wifi dropped to zero. In addition - some applications that connect to live streaming datafeeds for futures charting data keep timing out at connection.

 

General browsing otherwise is fine.

 

Troubleshooting:

 

1. Unplugged all connections from the cable modem

2. Connected a laptop directly to the cable modem (via lead) - eliminating potential wifi issues -  problems still occur

3. Speedtest.net - reports 33Mbps down, 1.1mbps up

 

4. Connect to cable modem via wifi - problems still occur 

 

5. Disconnected from cable modem - connect to telstra 4G modem via wi-fi = no issue with apps/gmail/etc,

6. Speed test.net reports 11Mbps down and 0.6Mbps up

 

 

Thanks in advance


John

 

 

 

 

 

 

 


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