We recently moved to an apartment and were told that Telstra were the only ISP available. Purchased the large bundle, run a business from home and our internet connection drops out every day!! Bigpond movies start to download and time out - it's pathetic! Previously Optus customers for several years, and I thought we hated them! Wow - Telstra takes frustration to a whole new level! Can't even bring myself to contact them to complain, as my blood pressure can't take it, lol!!!
Empathy and platitudes I don't need, solutions and service are what's required.
I HATE TELSTRA!