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Connecting Home Phone and Broadband

Hii have signed up with telstra for a $99 bundle for the 1000gb and telstra tv and free modem , after multiple calls they say that adsl cannot be provided due to "network shortfall" yet i have...

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Re: Connecting Home Phone and Broadband

Generally that means that there are no more Telstra ports available at the exchange. Optus probably has its own racks in the exchange

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Re: Netgear firmware on my C6300BD

Apologies for hijacking the thread. Can someone tell me how to get my complaints manager or their supervisor to pass on details to the "device leads" referenced on this thread. Having spent many hours...

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UPDATE - Re: HELP - I do not want ADSL2. I only want ADSL1. But, NO ONE in...

UPDATE:   It has taken Telstra 3 days to advise that 'Internet' may be available to my house. Well, since i am currently connected to iiNet with ADSL2 and i was connected 16 months ago with Telstra -...

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Re: Massive 900gb upload showing within 3 days of usage?!?!

Sounds like you would benefit from Telstra's Platinum Support. You can find details for this here: https://www.telstra.com.au/connectedhome/enhancements/platinum which will give you access to support...

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What is an acceptable download speed for an ADSL2 connection?

I have ADSL2 and my download speed is currently 1.03Mbpms.   It seems much slower than usual.   Is this slow for ADSL2?

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Re: Facebook videos start off and then do not play. iOS e-mail on iPads...

are the apple devices running the same iOS version?

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Re: Port Availability - Where can I find out the TRUE FACTS

Hey guys new poster, same problems, just a word of caution,stay far far away from Tpg these guys are worse than Telstra, really!!!they promised adsl, like an idiot I gave them my credit details because...

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Re: Frequent Time out

Great thread guys! This is exactly what I have gotten since the our latest "scheduled outage" broke everything. I just wish I could get tech support across the line on the problem  The only additional...

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outlook not working with smpt

we move from tpg to bigpond all the settings is working with TPG as soon as we gone to BIGPOND all our emails with GMAIL STOPPED WORKING ERROR MESSAGE Send test e-mail message: Your server does not...

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Re: My newly supplied Telstra Gateway Max cable modem cannot connect to my...

Hey Scott631,  Does the printer have an interface that allows you to manually enter the wifi password? Not the most elegant solution I know, but it would get the job done.

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Re: Ping time to Singapore

Sorry, I'm not aware of any place this information would be publicly available.  - Ben

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Re: outlook not working with smpt

try port 465 for outgoing

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Re: Slow internet

Hi leigh271,  Have you contacted Tech Support to report the difficulties with your service?  The following link provides general troubleshooting steps on How To Troubleshoot Speed Issues  - Shelly

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Re: What is an acceptable download speed for an ADSL2 connection?

It depends on some factors. How far you are from your local exchange and copper cable quality. Have you tried an isolation test. Try power cycling your router.

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Re: Incompatible infrastructure/ No vacant pair availble

Hi Kalak I saw you conversation with Sean_Ping regarding NO PAIR available. Well i recently moved to new brand new house and when i tried to transfer my TPG ADSL + PHONE to new property they took the...

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Why is my cable internet still down after 28 hours? 2233

Why is my cable internet still down after 28 hours? 2233. I really have no more words. Your ETA for the "END" of this outage is at 6pm. Will it miraculously just turn back on ?

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home broadband out again argghhh

HI theredoes Telstra compensate loyal customers for multiple & significant outages of broadband ??just checked we have broadband down again and wont be up for  another 48 hours andthis has happened...

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Re: Why is my cable internet still down after 28 hours? 2233

Cool, ive just been advised the outage has been extended for another 24hrs?? Unbelievable.

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Re: Dial up speed for ADSL2 monthly payments

I feel your pain. Mine has never reached 400kb/s. Never. I don't bother to call. They will use line speed in place of download speed anyway. I am happier collecting screenshots of the massive ripoff to...

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