Sounds like you would benefit from Telstra's Platinum Support. You can find details for this here: https://www.telstra.com.au/connectedhome/enhancements/platinum which will give you access to support where, when and how you need it.
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Channel Details:
- Title: All Home Broadband (archive) posts
- Channel Number: 54024068
- Language: English
- Registered On: September 21, 2015, 8:05 am
- Number of Articles: 10464
- Latest Snapshot: July 3, 2017, 12:33 am
- RSS URL: http://crowdsupport.telstra.com.au/telstracon/rss/boardmessages?board.id=homebroadband
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- Description: All Home Broadband (archive) posts
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