My newly supplied Telstra Gateway Max cable modem cannot connect to my...
HiMy newly supplied Telstra Gateway Max cable gateway cannot connect to my existing printer via WPS.I've tried both Push Button & PIN methodsThe printer is 3 years' old and was able to be connected...
View ArticleFacebook videos start off and then do not play. iOS e-mail on iPads extremely...
I have been on the Telstra Cable Ultimate for several years. I am connected via the Telstra cable modem onto a Linksys WRT1900AC router. My desktop PC (on a wired ethernet connection) on most days...
View ArticleRe: VERY slow internet cable after 7 pm
I've been a Telstra cable customer for over 15 years and this has never been a problem, until the last 3-6 months. Everyone is complaining about it. It is a Telstra infrastructure or design problem,...
View ArticleRe: Unsual High Pings to US East Coast and Canada from a Smart Community...
Don't know where your Europe link is? The problem would appear to be with the network link in Hong Kong.
View ArticleSetup T-Voice with Telstra Gateway Max ADSL
Moved to Modems & Hardware, click on link above to view the post.
View ArticleRe: Enabling IPv6 DHCP on T-Gateway
Hi moot, I think that with this last computer, you will need to contact a private computer tech for assistance. Alternatively, you can contact Telstra Platinum on 137 587 which offers a no fix/no fee...
View ArticleRe: Slow Cable Speed at night time only
Generally it requires a backhaul upgrade of the cable node. It is possibly already slated to be upgraded but it can take a fair amount of time before it's done.
View ArticleRe: Facebook videos start off and then do not play. iOS e-mail on iPads...
Any thoughts from anyone? Thanks.
View ArticleRe: Facebook videos start off and then do not play. iOS e-mail on iPads...
First try restarting your devices and seeing if that gets it going properly. If not, Try reinstalling the facebook app
View ArticleContract transfer from Belong to Telstra ?
Hi There, I just wonder if it would be possibel to transfer my Contract with Belong over to Telstra ?I (stupidly) signed a 12 Month contract with Belong and I am less than impressed with the ADSL2...
View ArticleRe: No internet access
This worked for me: 1. Right-click the start button in the bottom left of the screen.2. Click "Command Prompt(Admin)3. When the confirmation window pops up, click yes (allow changes)4. type in the...
View ArticleRe: C6300BD Cable WiFi Drops Out
Thanks a lot Ben. I was looking for a little more personalised help rather than the standard message you have copy pasted. I have already changed between channels 6 9 and 11 for about 4 hours each but...
View ArticleRe: Ping time to Singapore
There are still a number of damaged international cables. Once the international links are repaired and routing is returned to normal, I would expect the ping to also adjust accordingly. - Shelly
View ArticleRe: windows 10
Hey Blake, Have you tried setting a different DNS server within your web browser itself? If not, can you give this a go and report back?
View ArticleRe: Contract transfer from Belong to Telstra ?
Generally no. They are separate companies even though Belong is owned by Telstra.
View ArticleRe: ADSL2+ speed issue
Hey Barkath, We have posted a guide as to some basic troubleshooting you can try here: https://crowdsupport.telstra.com.au/t5/Home-Broadband/Top-ADSL-troubleshooting-tips/td-p/158048 and a guide...
View ArticleRe: NBN
Hey Digzzy, Sorry for the late reply, if you can provide me with an order or interaction number I'm happy to take a look and see what is going on. Examples of references I can use can be found here:...
View ArticleRe: Connecting to Game Servers
Hi Harath, There are currently a number of submarine cables that have been damaged. Routing around these damaged cables are the likely cause of the higher than normal and fluctuating ping results...
View ArticleRe: Connecting to Game Servers
how unlucky is telstra that most links out of aus have been damaged.. yet others isp's are mostly unaffected, any ETA on fix as server I use people were reporting issue's late feb
View ArticleRe: Ping time to Singapore
Hi, Is information regarding which cables, their status and ETR avaliable somewhere ? From the orginal trace, is seems that the SEA-ME-WE link is used, but then packets are bouncing around Aus &/or...
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