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Re: Your WAN connection is down.

I was just given the run around again by telstra thank you for the help though i have no choice but to wait till monday again 

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Re: Whats the next step? Cable internet with speed boost speeds.

I'm in the same area with cable as wellfigured it was just a marketing ploy to get me to pay the extra $20 a month to get 100mb download speedsI upgraded and still getting 4mb download speed to the...

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Earlwood telstra cable very low signal

Hi this issue has been going on for a while, foxtel on telstra cable having low signal, break up on HD channels and signal dropouts. Signals bairly making it through. Technician measured signals and...

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Property too far from exchange

Hi, I'm trying to get Telstra to connect home broadband at my property in Richmond, VIC.Telstra cancelled my order and said the property is too far from the exchange. This is however an apartment...

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Re: Property too far from exchange

You would need to contact the manager of the apartment complex to find out how the infrastructure has been set up for the building.

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2 Wire 2071A constantly dropping out

My 2 Wire 2071-A has started to drop out every minute since of late. I use it in conjunction with a Netgear WNR2000 wireless router. What can I do to fix the problem? Is there a firmware upgrade...

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Re: Grrr

the same old answer, The system needs an upgrade but telstra are not interested in spending $$ to upgrade, wait for NBN (2020 is the timetable!)Grrrrr

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Re: Property too far from exchange

Anything specific I should ask? Do you know what the technicians use to determine the line quality? I thought I heard the Telstra guy mentioning ping, but not sure if it's that simple? I just want to...

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Re: Property too far from exchange

Yeah based on the adsl2exchanges.com.au there should be tpg and some other providers. Unfortunately Optus does not have free ports. Will have to look into the others if Telstra doesn't get their act...

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Re: Existing working line

It has an active phone service that still is allowing calls to be made through it?

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Re: Existing working line

I am not sure about the process for your chosen provider... This forum is run by Telstra Retail (Telstra is split into two companies, retail who are the ISP and Telstra Wholesale who own the network...

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Re: Property too far from exchange

It is really depends on how the buildings internal cabling is done... so it is based on Cable length.... so depending on how the cabling is done within the building it could be significantly longer if...

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Re: NBN Top Up Error

There are many threads on the forum about Top-Ups.https://crowdsupport.telstra.com.au/t5/Home-Broadband/3-free-Top-Ups-Not-increasing-speed-after-1-Hour/m-p/549086#M34957

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Re: connection is eratic

Try here -> http://servicestatus.telstra.com/ 

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Re: Very slow ADSL speed

mine is in the same boat. i have ADSL and i am only 500M away, my ping is 30-70ms on average (on bad days its 700ms) mines listed as Fast - ADSL on the internet info. my download speed is only upto...

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Re: NBN Top Up Error

Thank you.

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Re: connection is eratic

I'm from the 2176 area code and Ive been having terrible non stop dropouts for the last 36 hours or so. Theres nothing on the service distruptions / scheduled maintenance page and I spent an hour on...

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Re: connection is eratic

Hi ,You could run an isolation test (maybe you have already done this). Have you any new devices plugged in to your phone line? I would try further testing, remove all your devices plugged into your...

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Re: connection is eratic

Gah sorry, this is frustrating trying to reply to things, I keep losing my message text. Ive run ping and traceroute tests.  The modem connects, all solid green on power, wan , down and up buttons, the...

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Re: Upgrading from ADSL to ADSL2+

Paired lines is an annoyingly frustrating thing. You share a copper line with the house next to you. If they get adsl 2 you can't and vice versa. Things like this are first in first served so when the...

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