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Re: Telstra DNS not responding

I also cannot ping my DNS servers WANPrimary DNS61.9.242.33WANSecondary DNS61.9.242.1 Also having Geolocation issues, Adelaide appearing when in Perth.Could this please be resolved asap, as this is not...

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connection is eratic

Hi, For the past 20 minutes or so my cable connection has been going up and down like a yo-yo.  I'm in the 2077 Asquith/Hornsby, NSW area. It's OK now.  Anyone else experinecing the same issue? Is...

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I can't activate my new Broadband?

I am trying to activate my broadband but do not hae a password. When I go to retrieve password it then tells me my mobile isn't linked to the account.I have a telstra login thru a non bigbond email...

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Download speeds not in line with sync speeds.

I've been experiencing constant slow download speeds comparative to my modem sync speeds ever since upgrading to ADSL2+Sync Speeds:https://gyazo.com/4541b223ebac68f966e0e4fec8c59f35 Download...

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Re: Download speeds not in line with sync speeds.

Everything with the stats looks fine to me... (I haven't slept in over 30 hours so I might have missed something but I don't think so)Have you tried the online troubleshooting tool?As a part of it, it...

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Re: Telstra Smart Community (TP Link Archer D9 AC1900) - will this modem work?

Thanks Jeff!

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Re: Unable to connect to certain people

Shelly I hate to disappoint you but this has not been fixed and I have had this issue for several years my friends and I are trying to do something about it can you please just find a way to fix it. I...

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Telstra mail change

There is no option for me to setup my outlook 2013 email client that I currently have running on my W10 computer... The only options offered by telstra help are for Outlook 2010???

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How to limit the bandwidth of each devices connected to T-GATEWAY

HI,We have just connnected our home broadband  successfully with the T-GATEWAY, but there are 5 devices connecting the WI-FI at the same time so the network speed becomes unstable when I was using...

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Re: Broadband connection choppy for 6 months - Telstra overseas support is...

I have been getting texts saying that my phone Internet data and all will not be touch while everything is down and my phone calls are not coming through at all i can barely use my internet yet all my...

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Re: How to limit the bandwidth of each devices connected to T-GATEWAY

Telstra Modems don't have Quality of Service Settings which can limit bandwidth

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Re: Telstra mail change

The current settings for email that you need can be found at https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-email-set-up

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Re: Download speeds not in line with sync speeds.

The modem stats are fine yeah, theres nothing wrong with those. The issue im having is a drastic difference between download speed (measured in megabits) compared to my sync speed (also measured in...

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Re: Telstra mail change

I still don't understand this... I am using OUTLOOK 2013 in the MS Office professional suite that I bought about 4 months ago... Microsoft IT set it up for me  & I'm not using the OUTLOOK.COM...

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Re: Telstra mail change

The Outlook settings refer to the settings you need if your email account is on the Outlook.com email platform. It doesn't matter what email program you are using to access the email platform.You can...

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Re: How to limit the bandwidth of each devices connected to T-GATEWAY

Thanks for response! Um.. so any other sollutions? Maybe I can download some kind of software or APP to controal the bandwidth?...

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Re: How to limit the bandwidth of each devices connected to T-GATEWAY

Hey , You *could* try https://www.netlimiter.com/  and see if that works. What speeds are you connected at? ADSL or NBN, because that's also going to be a factor if you are only getting 5MB/s for...

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Your WAN connection is down.

Ive been trying to get my wifi up for over a week it says WAN connection is down and i havent been able to apply for my courses and certifications and keep missing my deadlines as i can spend only so...

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Re: Your WAN connection is down.

There has been a national issue with activating new services and getting them to authenticate, it is affecting some new connections and some changing connections. It is being worked on but it is likely...

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Re: Download speeds not in line with sync speeds.

We were living <400m (line length) from the exchange and a fault on the phone line was making us get between 1.8-2.4Mbps actual speed even though the sync speed was >20MbpsIt ended up being a...

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