Telstra refusing to install Cable internet
I applied for cable internet in December 2015 and it is now March and I still don't have it connected. When the Telstra cable guy arrived, he told me that I have a private pole and he's not going to...
View ArticleRe: Complaint on New broadband connection..
There is also a known issue, listed on the Service Status page ( http://servicestatus.telstra.com ) on activation/authorisation on service, which is being worked on but while it is being resolved it is...
View ArticleRe: New Broadband Cable Service can't connect to internet
So the essence of the situation is telstra have now charged $130 for a callout that I don't believe I should have to pay fo trhe following reasons: - I followed the instructions on the Telstra...
View ArticleRe: Telstra refusing to install Cable internet
HelloThe type of person you need to look for is a Licensed Data Cabler. They are often electricians, with the extra qualification, but many do nothing but data cabling wiring.If you do a search for...
View ArticleRe: Cable Internet IP address location.
It isn't just Cable, we have NBN in Adelaide and it tells me I am in the NT most of the time...
View ArticleRe: DMZ not working on CG3100D-2
Can I suggest you use a dynamic dns service such as no-ip that might help, if you can't do it on the modem install the client on your pc.DMZ is very dangerous, I always do port redirection so If you...
View ArticleUpgrading from ADSL to ADSL2+
I have been connected with Telstra Bigpond since July. I wanted to get the ADSL2+ but was told that since I'm on a RIM, I can't have it but I had to put in a request for ADSL first and once that went...
View ArticleRe: Upgrading from ADSL to ADSL2+
This is the post I was reading where it was fixed for this person. https://crowdsupport.telstra.com.au/t5/Home-Broadband/Tophat-and-new-installations/td-p/104144
View ArticleRe: Upgrading from ADSL to ADSL2+
Looking at this shows me that my street has a green dot. http://www.adsl2exchanges.com.au/viewsuburb.php?Abbrev=BMNT%20HLLS
View ArticleRe: Cable and Foxtel outage seems to be going forever
This is absolutely amazing!!! It's been 16 days - AND COUNTING. The ETA for a fix has been put off about 3 or 4 times, then they said it was fixed... ahh, no it isn't - how can the support team sign...
View ArticleClik here to view.
Telstra Smart Community (TP Link Archer D9 AC1900) - will this modem work?
Good afternon, I'm looking for a quick answer on this as my modem router just not functioning properly. What I have is the old Thomson model and I intend to replace it with the latest version of modem...
View ArticleRe: ADSL2 massive latency increase on first hop when upload or download
Hi Brodie, I had a field technician come out on 1st of August to check my phone line and the exchange he spent a good couple of hours doing some things to see if it fixed it including changing the port...
View ArticleRe: Telstra refusing to install Cable internet
Thanks for the reply professor. Just made some enquiries to licensed data cablers in my area... however none of them will put in an isolation box...Is an isolation box required? Can the cablers just...
View ArticleClik here to view.
Re: Telstra Smart Community (TP Link Archer D9 AC1900) - will this modem work?
G'Day Henry, I use the TP Link D7, which was the pre runner to the D9. It's fantastic, beats anything I've ever used before. The Wifi range is great and Ethernet connections never fail, speed is right...
View ArticleRe: Presto unmetered - for ALL devices?
I have heard back from the team who manage content delivery, including Presto, and they have advised that all usage should be unmetered regardless of device used. Although the DNS is hard coded in...
View ArticleRe: Upgrading from ADSL to ADSL2+
As this is a public forum, most of the replies are from fellow customers rather than from Telstra staff, and even the Telstra staff are limited because for account specific issues like that they are...
View ArticleRe: Telstra Smart Community
We are in a Telstra Velocity area and have had nothing but trouble with the service since we moved here. We are not with Telstra as the IT provider but with Internode. We ONLY have a choice of two...
View ArticleRe: Upgrading from ADSL to ADSL2+
Thanks for that info. I was worried that the speed might be slower. We are 1473m from the exchange (line of sight) with 2283m estimated cable. Estimated Attenuation is 32 with estimated maximum speed...
View ArticleRe: Telstra DNS not responding
Trust me this issue is far from resolvedIf I use Telstra supplied DNS with auto configure I get no whereIf I manually configure DNS as in other posts and how to set up adsl I get nowhereHowever if I...
View ArticleRe: Cable Internet IP address location.
Hi Jagaf, I tried setting router to static IP and back to Dynamic and it still has the same IP allocated. I also cannot Ping my DNS servers, nor tracert with any detail. Where to from here? A job...
View Article