Re: Slow Connection / drop outs
Hi kpw1972, It is important that we first confirm if the drop outs that you are experiencing are between the modem and the network or between the modem and your devices via WiFi. If it is the WiFi...
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Re: SLOW AS INTERNET
WOW an improvement 11:30 todayBTW it has taken 15 minutes to upload the pic for this post amazing speeds Telstra give their costomers...
View Articlereturning callas
Been with Telstra 4 months. Nothing but drop outs, no internet service, or weak excuses, of returning my phone calls. Must I go back the the telecommunication officers, to get what I am paying for. ?
View ArticleRe: Daily latency/ping spikes as well as slower data at ~9.30pm
Hi notProngs, As this issue only occurs for a relatively short period of 5-20 minutes, I have a few questions. - Can you confirm if you are using the same modem or a new one provided by Telstra? -...
View ArticleRe: Very slow broadband
Hey Northernangler1, Low speeds can be caused by a few different factors. If you've done some basic troubleshooting (rebooting the modem, isolating the line) and the speeds don't improve, give us a...
View ArticleRe: SLOW AS INTERNET
Hey Jimbo, If these are the speeds you're receiving then this is definitely not within acceptable limits. I'd suggest giving us another call or trying LiveChat: http://tel.st/gq6m. Brodie
View ArticleRe: Firmware update - Cable Telstra Gateway Max - Netgear C6300
The speeds available via WiFi will vary depending on the local environment as well as the capabilities of the devices at both ends. So if the WiFi adapter or network card inside the computer is not...
View ArticleRe: Daily latency/ping spikes as well as slower data at ~9.30pm
Hi,I'm using a brand new TG799VAC modem. As stated in the previous answer, the spikes are on every device in the house, across all websites (regardless of connection via WiFi or Ethernet). As far as I...
View ArticleHow can I get to warranty about router?
I've done already 2 times trobleshooting(Our router problem is looks conneting wifi but keep disconneting)with 2 different telstra technitions. But our wifi problem isn't fixed and I tested our router...
View ArticleRe: How can I get to warranty about router?
You should just need to call 132203 and report the problem, explaining that this is the tird time that you've reported the problem and that you would like the router replaced under the warranty. They...
View Articleslow as hell internet speed 60-140ms ping, .5-2.0mg DL
gday, generally pretty good service, this is the first time its been dreadful, like cant not use it until it decides to pass some bandwidth. all started this monday, i am in perth hills. just...
View ArticleRe: slow as hell internet speed 60-140ms ping, .5-2.0mg DL
dam, i i read a few other threads and even tho they are not in my area, it seems to be a massive problem with telstra.unlucky for us.
View ArticleRe: BigPond Usage Meter
The Telstra 24x7 app isn't for using on a Computer - it's only for Mobile/ Tablet devices. However if you install it on your Tablet/ Mobile it will provide you with an overview of your BigPond usage.
View ArticleRe: Bundle has been a shambles!
Two folk from Telstra Platinum were here today... By the look of the weight on his brow when Clint left... Sad face
View ArticleRe: Telstra home page won't load
Why does Telstra's Gateway Max have a firewall blocking me from my chosen online destination?
View ArticleRe: Telstra home page won't load
Why can't I have the 200GB a month transferred onto the pocket wifi 4G I got from Telstra?
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