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Re: telstra

If your Foxtel isn't working either it isn't going to be a modem issue. It is going to be a line fault. If Foxtel are sending out a tech, then let them come out, they should be able to work on the...

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Re: telstra

thank you once again..foxtel came back on this afternoon...cancelled the foxtel tech for tomorrow...its still a mystery as to why it came back on but as stated before for the last month with all my...

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Billion 7800NXL VPN issues

Hi, I am trying to connect to my company ASA VPN but seems to get stopped when I am on my home telstra ADSL connection.  I have a surface pro 3 which works fine on corp wifi and public hotpost also my...

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Re: Billion 7800NXL VPN issues

fixed was ALG IPsec settings on router. Turned it off and straigh on VPN.

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2203: Dulwich Hill Cable Outage - 16/10

Hi, We have been suffering a cable outage since the 16th of October with a slight reprieve on Sunday for a few hours. This has affected Foxtel and Bigpond cable, there has been no communication from...

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Re: Dropouts and waffle from BP tech support

Hello and thanks for your reply. I should have mentioned that I had already done an isolation test - right after I'd swapped in a new filter/splitter - which didn't identify or fix the problem. Whan...

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Re: Dropouts and waffle from BP tech support

IF I thought it would do any good, I'd put in a complaint to the TIO and request retrieval of the recordings of the conversations.

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Re: 2203: Dulwich Hill Cable Outage - 16/10

Hello, Speedy69, I'd suggest you contact the relevant company/companies and request an adjustment on you bill to accurately reflect your usage of the service(s). You may also check the status of...

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Re: problem with Mobile Super G Liberty

Hi Grogruse,   What was your area code and suburb, I can check for network issues in the area. Otherwise you may need to ring our support team to escalate this issue further.  You can ring 132999 or...

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Re: Slow ADSK2+ speed

To be honest, that modem is rubbish.  Buy a better modem, you will most likely either get a better sync or better speeds, or both.  I upgraded from that modem 4 years ago to a Billion 7800N (really...

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Re: Slow ADSL2 speeds

The trick at the moment is to change in your router your DNS IP Address settings from Automatically Obtain to manually obtain, and enter the DNS IP Addresses for your state.  You can get these from the...

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Re: Billion 7800NXL VPN issues - Thomson TG782T too.

I am also having VPN issues, but not on a Billion 7800NXL. I have a Bigpond-issued Thomson TG782T and since a couple of weeks ago, I can no longer VPN into my office (just using a Windows 8.1...

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Re: My Desktop sync and Outlook 2010

how about an update  its now 20/10/15   and get rid of a lot of those other useless posts I can not re install my desk top sync. it says to close exsisting program ? If I have it I sure cant find it 

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Re: Cable, high latency, but good download speed

Ben - Would appreciate a reply to my -in-good-faith email.  If no performance charter or equivalent exists, then please say so, but an open request to Telstra, on such an important matter, only...

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Re: Annandale unplanned cable outage

Again we seem to have no cable in Annandale I am using my Optus phone to write this message - indeed I spend many hours of valuable data usage with Optus trying to find out why Telstra doesn't work

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ADSL slow?

Hey, Here's my speedtest: http://www.speedtest.net/my-result/4760741459 You'd think ~14Mbps would be okay, yes? Well, why can I not watch streamers on Twitch.tv on LOW for longer than 5 seconds before...

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My BigPond not activated - want to change line profile.

When login to My Bigpond it comes up with a message that says..... "We are working on activating your BigPond service. You can check the progress of your order by visiting our online Order Tracker.Some...

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Re: ADSL slow?

That is a little strange...It shouldn't be the speed causing the issues, it might be a routing issue, so changing your DNS settings might help out... you can find your local settings here:...

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Slow ADSL Bentley Perth

I rang today with the complaint slow internet speed. Upload 0.15mbps and Download 0.23mbps with a ping of 289 ms.  This means nothing to me really but my internet is so slow it takes over 48 hours to...

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Re: adsl keeps dropping out help!!!!!!!!!!!

Just joined telstra and same issue. Last week was getting 5.5mbps now less than 1 mbps downlink and then it just constantly started dropping every minute. Worse part is consultant over the phone had no...

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