Block internet access time setting (off) is not stopping access to Facebook...
I have purchased the Broadband Protect specifically so I can turn off the broadband during the night. I have enabled Parental controls as this appears the only way to turn it off but have found that it...
View ArticleUnable to Connect to the Internet using WIFI and TechnicolorTG797n v3 Modem
I finally convinced my dad to get broad band after using a dongle for many years. He got the TechnicolorTG797n v3 modem from Telstra. I helped him set it up and we went to the URL telstra.gateway and...
View ArticleRe: FTTB with Telstra
I was offered TPG FTTB unlimted for $70 no setup, at least 2 others in my complex have taken this offer and both are getting 100Mbps actua speeds which makes my current 6-7Mbps speed look a bit slow...
View ArticleRe: Block internet access time setting (off) is not stopping access to...
BillCan you share how you have applied your Parental Controls? For example in the Access Time Settings, what times have you chosen to disable internet access?Do other sites also load?
View ArticleModem Resetting Itself
Hi all,I contacted Cebu several times regarding my cable modem resetting itself. I was told my CG3100 was old and needed replacing. I agreed to pay $218 for a new C6300BD and have found it is happening...
View ArticleCable sufferage - Southern Sydney - Since late March 2016 onwards
Problem:Extremely poor cable throughput in Southern Sydney region When:Every single night for the past 2+ weeks, Started around 22nd March 2016 Number of users affected:LOTS, you only have to read...
View ArticleRe: Block devices
What I was hoping for was the suggestion of hardware or software that would enable selectively turning off devices. My husband and I run a business for which the broadband connection is vital....
View ArticleCharged if Telstra equipment is faulty?
I'm looking at a 6th callout from Telstra and the 4th technical support visit. My problem has been raised to level 2 support. I know they have done work on some of the street pits in the...
View ArticleRe: Block devices
Wasting a shops time won't yield a better result just forking out more coin on crap you don't need. Get other wifi router that they can have access to (only), change wifi key in the wifi/router/modem...
View ArticleRe: Upgrade Urana Exchange to ADSL2+ at least
Decent internet would be a great benefit to our town. As the NBN is so far away for us, an upgraded exchange does not seem an unreasonable request.
View ArticleRe: Cable sufferage - Southern Sydney - Since late March 2016 onwards
2234 Bangor Confirming this issue also. 5PM - 12AM 4Mb/s Outside of these times +100Mb/s with no changes on my end. If someone in our house watches youtube or Netflix during these times then noone else...
View ArticleRe: Charged if Telstra equipment is faulty?
Generally you should only get a incorrect call out fee if it is determined that the fault is not with Telstra Equipment
View ArticleRe: Broadband Protect does nothing
mlvmlv, could you share with me which Content Controls Setting you have applied in Parental Controls, and if you have any specific sites you think should be blocked by that setting as well. We can...
View ArticleRe: Captive Portal Stuck for a week and counting!
Hi JesseS. I am in exactly the same situation as Paul. Are you able to have someome PM me today? I have little faith is going through the call centre due to my experiences over the last week.Shay
View ArticleRe: Cable sufferage - Southern Sydney - Since late March 2016 onwards
2233 Engadine I can confirm that the exact same occurance is happening to me and multiple people i know in the Engadine area. From around 2am - 3pm i attain pretty much perfect latency for the cable...
View ArticleRe: Cable sufferage - Southern Sydney - Since late March 2016 onwards
Relevant Link to other "Telstra Crowd Support" page regarding Menai local area https://crowdsupport.telstra.com.au/t5/General-Internet/Poor-Cable-Speeds-in-Menai-Sydney/m-p/558948#M5324 The situation...
View ArticleRe: Unable to Connect to the Internet using WIFI and TechnicolorTG797n v3 Modem
Thanks Yastiandrie , i did try that but there are a number of sections where it can be done, where exactly do I need to enter that in the interface at URL telstra.gateway?
View ArticleRe: Unable to Connect to the Internet using WIFI and TechnicolorTG797n v3 Modem
click the broadband button then username/password is usually in the bottom right. It will probably have newdsluser@bigpond.com in the username section. Also after you hit apply/save you may need to...
View ArticleRe: What is going on with Telstra in Adelaide right now?
Still no input from Telstra on this tread! Extremely poor service considering the number of entries and impact.
View ArticleRe: What is going on with Telstra in Adelaide right now?
Knowing the frustration as outlined in these posts with the inept support lines and lack of response the only recommendation I have is to lodge a complaint with the Telecom's Industry Ombudsman to get...
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