Technicolor TG797v Firmware Upgrade
My Technicolor TG797 has been rebooting frequently at about the same time of day. This is anecdotally after we recontracted for another 2 years on a new bundle. Today's reboot was just after 4pm Qld...
View ArticleRe: No or very slow upload speed
Internet was down for around 24 hours before coming back at 2PM yesterday. Speedtest reports download speed is back to 17-19 Mbps but upload still stuck at 0.05 Mbps average.Anything but pure...
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Privacy error on new cable connection
I recently upgraded my home service to cable. It's taken many months (long story that causes me much pain). Finally, the cable modem seems to be connecting correctly as all lights are now solid....
View ArticleRe: Foxtel Go Unmetered?
I use foxtelgo to watch foxtel ( mainly skynews and sky business) on my PC/Laptop registered devices I can confirm that telstra is charging me for watching these programmes so after many requests they...
View Articleservice unusable due to congestion
I'm connected to the Galston exchange and just did a test at speedtest.telstra.com.739ms latency. 1.46Mbps download. 0.50Mpbs upload. Jitter 161ms. Packet loss -1%.aceroute to speedtest.telstra.com...
View ArticleSlow Cable Broadband
During the last month our cable broadband slows to below 5 Mbps or is non existant at night (after 8 PM). During the day we get > 30 Mbps. This would suggest excessive demand on the cable network at...
View ArticleCable Installation Procedure
So, I'm in the process of moving into a new house, and I'm trying to work out the procedure I'll need to follow here, "online chat" was about as useful as talking to a brick wall, and telephone doesn't...
View ArticleRe: Cable Installation Procedure
If the cable point has been used in the last few years, yes, the self install kit is as simple as the modem comes out, you plug it all in and do the activation on the modem and you would be good to go...
View ArticleRe: Cable is not available in your area - The words I cringe at!
Anyone? Hello Telstra? I've followed the steps on your page here and have gotten nowhere with your support:...
View ArticleNetwork upgrade halting all new connections Durack QLD?
Hi, Can anyone provide an update on the status of a supposed Durack/Inala QLD network upgrade which is preventing any new ADSL connections through Telstra Wholesale?
View ArticleStep by step bridge mode
Moved to Modems & Hardware, click on link above to view the post.
View ArticleRe: Obtaining a Commercial Quote for Cable Broadband - MISSION IMPOSSIBLE
I am having the exact same problem trying to obtain a commercial quote. The HFC cable runs straight past my apartment block and is connected to the property next door. I have followed the process...
View ArticleRe: How can I escalate a complaint in Telstra?
Hi ThomasH,Thanks for asking. As a matter of fact, yes I finally got my internet connected, but not before I wrote a letter to Andrew Pennn himself. (Yes, he does receive customer complains directed to...
View ArticleRe: Broadband Protect does nothing
Hi Both, I've sent you Private Messages, hope we can get some good info from your services to help identify and solve the problem
View ArticleADSL fault in Yallingup/Yallingup Siding
Any idea what caused the ADSL fault in Yallingup/Yallingup Siding, and when it will be fixed? ETA on service status is 48 hours!!!!
View ArticleADSL Outage in Macedon, VIC
When is the ADSL outage in Macedon, VIC going to be resolved?
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Re: ADSL Outage in Macedon, VIC
Looks like they expect to be on top of this tomorrow, 17th. You can check for yourself at the following link: http://servicestatus.telstra.com/servicestatus/goc.do?q=summary.html
View ArticleRe: ADSL Outage in Macedon, VIC
Thanks, Jeff. I did see that, however, was hopeful there would be a reason or resolution so that the students can access their internet-delivered homework.
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