Re: Broadband Protect does nothing
Hi ... just using the telstra max gateway (C6300BD - locked down 1TLAUS) that they recently supplied, which basically started the whole debacle because I couldn't set the primary & secondary DNS...
View ArticleRe: No or very slow upload speed
Well internet has been down for 1.5 hours now. Residential faults said line testing was ok but still no internet. Telstra seem to be doing everything possible to avoid sending out a technician.
View ArticleRe: parental controls not working
Yes! ... agreed!! And nothing but ambivalent dismal ignorance from telstra. https://crowdsupport.telstra.com.au/t5/Home-Broadband/Broadband-Protect-does-nothing/m-p/552441/highlight/true#M35239
View ArticleRe: Broadband Protect does nothing
wonder if any schools, business or government agencies rely on BP as well?? if so, anyone checked access there lately?
View ArticleRe: Broadband Protect does nothing
It was working in Jan when I used it last.also it shouldn't be being used by any of those groups as it is only compatible with home internet services. They have different stuff for more complex...
View ArticleRe: Broadband protect block youtube
Ah ... your posts seem almost like the (offshore) responses I get with Telstra ... Jeff, just a customer, right?
View ArticleRe: Broadband Protect does nothing
I guess I just assumed it would be given that OpenDNS is free for families and only charges busineses etc, so for Telstra to lock me out of deciding which service I use (where one works, and one...
View ArticleSlow ADSL2+ Speed
My download speed is rediculous right now. :/ Normally I could have my mum playing on her laptop/ have someone browsing on their mobiles... Last few weeks have been terrible. I cannot watch Youtube...
View ArticleRe: Slow ADSL2+ Speed
I would as a starting place suggest trying to troubleshoot the connection by trying this: http://telstra.com/fixIf that doesn't work, let us know and if you can share some of your modem stats it may...
View ArticleRe: Slow ADSL2+ Speed
it says: There appears to be an issue with your line quality I've tried using this and nothing helps. Im the only one on the internet right now.
View ArticleRe: Slow ADSL2+ Speed
That is telling you that it is likely that there is a fault on the phone line, a phone line fault would explain such a dramatic drop in speed.WIth that, if you call 133933, speak to tech support, give...
View ArticleRe: parental controls not working
>>had them remotely access my computer, up to level 2 technical support Yikes!, I would never let anyone remote into any of my devices. (Just saying!)
View ArticleRe: installation times?
As in a technician visit?Some limited weekend appointments may be available (depending on area and demand) however last I heard no appointments on public holidays.
View ArticleRe: Broadband Protect does nothing
Hi There,I'm concerned by both the fact that you don't seem to be getting the protection you expect and also that the support you sought wasn't helpful.As I understand it, you are using our Cable...
View ArticleRe: Cable connection issues
cLashez wrote:Hi all, So I was aware that there was work being done earlier today around my area, however now i can't use certain sites or programs. The status moved to completed yet I can't launch...
View ArticleIs there a way to know if cable is already connected to my property?
Hello, I'm not sure whether this is the best place to post. I want to transfer my existing Telstra Cable Home Broadband (and Phone Line) to an apartment I just moved into. The Telstra website, when I...
View ArticleRe: Broadband Protect does nothing
I have the NBN gateway max, I have restarted the gateway max and even tried another gateway max that I had in the house. Neither helped on my case.
View ArticleRe: Broadband Protect does nothing
I'd like to investigate your service directly. Let me know if you'd like to share your service details so I can do that and I'll set up a way to get the information from you.
View ArticleRe: Broadband Protect does nothing
More than happy to have some direct assistance, just let me know how to get in touch.
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