Dropouts and waffle from BP tech support
So, the ADSL service around here (Qld 4552) deteriorates over the last 2 or 3 weeks. Speeds are OK and consistent with our location and distance from the exchange, etc - but there are bursts of...
View ArticleCable broadband and also adsl
Hi, this may seem like a silly question but here goes anyway. I'm renting a room in a house that is with telstra using cable broadband and home phone bundle. With 1000GB shared between all the room...
View ArticleRe: Cable broadband and also adsl
Yes it is possible but your housemates will hate your laast idea. An ADSL connection is highly unlikely to cope with 3 users all stream HD Youtube at the same time.
View Articleno ports at majors creek
Hi can someone please tell me when ports will be available at majors creek qld? Ive lived here for three years and still no internet.
View ArticleRe: no ports at majors creek
Good morning If you check the link below, you can see if Telstra Wholesale are planning an upgrade/s. Thanks http://www.telstrawholesale.com.au/products/broadband/adsl/adsl-reports-plans/index.htm
View ArticleRe: no ports at majors creek
Thanks for your reply. Unfortunately it doesn't list my area on the report.
View ArticleRe: no ports at majors creek
Hello again,It then seems no expansion is planned.But....from my personal experience, if you ring them constantly, you only need one person to cancel their service for a port to become available, so I...
View ArticleBroadband usage doubts
Received the latest bill from telstra, went to the wrong address. After quite a few months now they may hopefully get it right very soon.Checked the account and find I have used 84gig of download. I...
View ArticleRe: Broadband usage doubts
Good morning, Yes, that is a massive difference, even taking into account that Telstra count uploads as well. You may wish to discuss this with a Telstra employee who you can contact on Telstra 24/7...
View ArticleStan 6 month subscription code
Hi, I hope you can help me out. I recently changed to a 24 month Cable Broadband M Bundle contract and have just successfully received a code for and signed up for a 6 month Presto contract on my T-Hub...
View ArticleRe: Why Isn't Cable Faster
Thanks Adrian, I will give Telstra a call and see what they can do. I do have Cable 3.0/Ultimate with the speed boost (witch is a BS thing) so I hope they listen and can give my a slight improvement....
View ArticleRe: Wan connection down again
Hi Eoz, Hopefully by now you have received a response and/or a restore from Tech Support regarding your issue. - Shelly
View ArticleRe: Internet Drop-outs
Hello Shirley It seems highly unusual that drop outs happen just when using Outlook. There really is no technical connection between your modem and email program. Below is a link to some...
View ArticleRe: BigPond & PPPoE
I have same issue, tg782t gateway was working fine with pppoe.now that setting has been changed and i cant authenticate my asus router that was handling my traffic witht he tg782t set up in bridge. why...
View ArticleRe: Wan connection down again
Hi Shelly. Despite being told by Telstra that someone with authority would call us. We are still await, four days later.
View ArticleRe: Dropouts and waffle from BP tech support
Hi dwywit, Can you try an isolation test, this will eliminate any other equipment which may be casing your issue. If you are still getting the drop outs, while in isolation then out Tech team can...
View ArticleRe: Wan connection down again
If you can provide a reference number from when you reported this issue, I can check for an update. - Shelly
View ArticleRe: Very slow ADSL speed complete closedown of internet
Hi Acter, I am glad to hear that this has now been resolved for you. You can submit a formal complaint to discuss a rebate via any method listed here:...
View ArticleRe: ADSL2+ Interleaving won't turn off.
Another update. the Internet is even worse now. Back to 2Mbps down and 1 Mbps up. Apparently something in the telephone pit was bad and they fixed it, the Internet was flawless for 6 hours, and now...
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