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Re: Remove Phone service fro account
Bit of a catch 22 there Noddy. If you wish to retain your Telstra ADSL internet service, you have to retain the phone account/service I'm afraid. If you cancel/remove the telephone service your ADSL...
View ArticleReconnecting adsl after attempted switch to nbn
So we had a perfectly fine adsl2+ connection but decided to upgrade to nbn, its been a week since they cut off our adsl service with no sign of nbn being activated, cant get any answers as to why. One...
View ArticleRollover Data
Hi, Just returned home to Oz after 2+ year visit to North America. Became accustomed in the US to inclusion of rollover of unused data in our shared mobile data package. Is that inclusion on Telstra's...
View ArticleRe: Gateway Max WAN light flashing green
The Locked message means that the cable is locked to that frequency which is normal However if you have a flashing WAN light it means the modem cannot establish a proper connection to the cable...
View ArticleRe: Telstra Cable 3.0 - cable connections
Also it means instead of a max of 30Mbps you can now get upto 100Mbps
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Re: Rollover Data
Hey that sounds like a good trip 2+ years, holidaying or working? With regards to rolling over home data, it's certainly something worth considering, I say that as a customers, but certainly not...
View ArticleASDL Congestion Exchange Upgrade
I work from Home and my new job requires a Data speed of 5Mbps or greater to do my job.My "Fast ADSL" as it is described on my phone bill will only reach a speed greater than 5 in the middle of the...
View ArticleRe: Rollover Data
Initially a visit to our US-based son, we then bought a motor home and toured north american National Parks - fantastic. Found the times when out of range or with poor signal were balanced by the...
View ArticleRe: Reconnecting adsl after attempted switch to nbn
I beleive once you have been notified that NBN is available in your area the the old system is "Turned-Off". Hence maybe why you can't "Go Back". To resolve your issue, you'll need to contact Telstra...
View ArticleSuper fast Velocity - where's my speed?
This has been merged with an existing thread. Click the link above to view the post.
View ArticleSuper fast Velocity - where's my speed?
Hi there,I've had ongoing issues with my internet lately, the speeds are terrible. I am on 100mbps velocity fibre and used to get awesome speed, the past month or so it's been getting worse.My Netflix...
View ArticleRe: Velocity
Lmao yeah my net didn't load then it hit post. See my new post for the actual issue
View ArticleRe: Super fast Velocity - where's my speed?
Hey OGJarrod,Unfortunately this is a Consumer to Consumer support forum. With some people such as myself being employees and trying to volunteer our time outside of work help consumers like yourself....
View ArticleRe: Availability
There could be a range of reasons.It could be that your area has no ADSL2+ ports, which would mean new ports having to be put into the local exchange to be upgrades.It could be that you are on a ADSL1...
View Articlesylvania drops out periodically
Unexpected intermittent drops out happens every few miniutes or hours in recent since the last two weeks till now, with almost all test including isolation test done but no solution is found. Check...
View ArticleSlow ADSL Sync speeds
Hi Guys, I was previously connected with telstra ADSL from 2010 and was getting sync speeds of 5.5mb/s(550Kbp/s download speed) which was great. But due to high plan cost and low data allowance i moved...
View ArticleRe: Slow ADSL Sync speeds
I don't think it's where you live that makes the difference - it's your internet host, ie Telstra. I have complained and was told using a cable modem is the fastest. But I have been there and the...
View ArticleRe: Fed up with Slow Broadband
I live 7km from the Sydney CBD , have a brand new Telstra Gateway Max modem and subscribe to Telstra ADSL2+ and I still routinely get download speeds at 5-6Mbps when they are promoting 20Mbps - the...
View ArticleRe: Slow ADSL Sync speeds
ADSL isn't promoted as 20Mbps, it is listed as UP TO 20Mbps, it is actually almost impossible to get and sit at the theoretical max speed... it would require a practically perfect situation where you...
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