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Re: Web pages not loading until reloaded - all devices and browsers affected...
Im having the same issue as you from all my devices and located on the Mornignton Peninsula (McCrae) but Im also receiving drop outs every 60 seconds around the clock and have a Tech coming out Monday...
View ArticleTelstra Cable Service keeps dropping out
Hi, We are in western suburbs of Brisbane on the Telstra BigPond® Broadband 200GB Naked plan. For the past month or so I have been required to re-establish the connection to the cable model (as the...
View ArticleRe: Telstra's new company "Belong" , AdsL 2+ is slow and static on phone line.
Belong is a joke. "Only a phone call away" is the slogan. I can't get through on the phone and no reply to emails, complaints or TIO complaint
View ArticleRe: Telstra Cable Service keeps dropping out
I have the same situation in Newmarket area. We have had our new modem for 2 weeks and it drops out almost every 20min. I have to unplug cable wait 30sec and replug. This is becoming untenable!!...
View ArticleRe: Which wifi to connect to? 5G? Gateway MAX
This thread is about the OP not knowing which of the two networks to use. I am unsure how you can have the same issue if you can't even see the second option. Can you clarify precisely what...
View ArticleRe: some websites are so slow
Just a quick update that I'm still having problem with Facebook specially videos on Facebook and a few more websites. Surprisingly, it is all good when I'm connected to a VPN!!, any one has any idea...
View ArticleVideo crashing - Is there a known issue using Facetime over Telstra Bigpond...
I am not alone in experiencing issues using Facetime over Telstra Cable;https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Gateway-Max-Bad-Facetime-Connection/td-p/519306 However, there has been no...
View ArticleRe: Slow ADSL2+ Speed
Like wise I live in Gymea Bay I use to get reasonable speeds but lately it's been really pathetic, and when you call for help all you get is whether our connections properly installed.
View ArticleRe: Sick to death of high data usuage
Although not unheard of phantom usage appearing on a customers usage meter is very uncommon. In most cases the source of an increase in usage can be tracked back software or a device in use. One of...
View ArticleNew ADSL Account
How long would it take to initiate and ADSL Account if: 1. I already have a Telstra Modem2. I already have had a technician check and approve the Phone Line
View ArticleRe: New ADSL Account
Hi Ace, well that's a big question you've asked. Firstly, you've made some good moves there straight off. I'd also suggest you take a look at the following link, to check just what potentially might be...
View ArticleRe: Ongoing cable outage - 2154
Hi Syzygy that's not good to hear at all. If you can please PM me I'm happy to see what I can do to assist
View ArticleNo Ports, for the wrong side of the railway
So Telstra continually say there are no ports available at my exchange.But a friendly roadside conversation with Telstras technician has left me with the understanding that there are ports available...
View ArticleNew connection - Port Hedland WA
Hi,Signed up a few days ago for home phone/internet and gotten the earliest time of 11 March for both services to be connected.Is this just a country issue of not enough techs in the area?Just seems...
View ArticleRe: New connection - Port Hedland WA
It depends on the type of connection and what else the techs are required for... but a month for ADSL is pretty uncommon, for NBN it does seem to be common in a few areas to have 2 week waiting...
View ArticleRe: No Ports, for the wrong side of the railway
It isn't normally a 'class' system, it is often that new estates are either connected directly to the NBN by default or for ones which were commissioned before the NBN they will often have a dedicated...
View ArticleTelstra wholesale - connecting to another ISP DSLAM
Is there a number or service I can complain to about the inability of Telstra techs to get out and do some field work? No internet now for nearly a month (Telstra line) and ISP (Internode) keep...
View ArticleRe: OUTLOOK errors 0X80042108 & 0X8004210A
Hey , Those are POP (Post Office Protocol) errors, quite common, but we need to know what sort of program you are running. Is it Outlook 2010 or another version? What version of Windows? Can you go...
View ArticleJuniper Networks device on Telstra's network sending ARP traffic for all...
There is a Juniper Networks device on the Telstra network sending ARP traffic for private IP ranges - at the very least it would appear to be misconfigured. The MAC address for this device is 3C : 94 :...
View ArticleRe: Telstra wholesale - connecting to another ISP DSLAM
Hey there Dvtch,Direct your frustrations to Telstra Wholesale a completly different company to Telstra Retail (and this support site).Sadly internode just have to keep on it with Telstra wholesale.
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