Re: Unresponsive Cable internet connection on Youtube and Video streaming in...
Yes, we tried iPhone, iPad and laptop. Sounds weird as it wasn't like this two weeks ago. Tech support team checked against the modem over the phone. After a couple of resets, it's still sluggish while...
View Article- Internet Connection tv/foxtel
iam having problems at night with constant tv/foxtel flickering cutting out of picture on and off on tv ...its driving me nuts...i have cable and its usually very good but lately my frustration is me...
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Re: Sudden speed drop on Cable 3.0 w/Super Fast Speed Boost
Reboot of the modem doesn't seem to affect the speed, unfortunately.You would expect onset of congestion to be more gradual, and for the speeds to fluctuate and be inconsistent (as people are using the...
View ArticleRe: setting up gateway max cant go to telstra.gateway/
Hi Hopeful1 To ensure that we get you the best advice possible, I am flagging your post with our Social Media Tech Team, who will be contacting you during the day, to assist in getting your modem...
View ArticleRe: Sudden speed drop on Cable 3.0 w/Super Fast Speed Boost
Hi 33_88 To ensure that we get you the best advice possible, I am flagging your post with our Social Media Tech Team, who will be contacting you during the day, to assist in getting your modem...
View ArticleRe: Laptop not detecting wifi
Hi KirstyK To ensure that we get you the best advice possible, I am flagging your post with our Social Media Tech Team, who will be contacting you during the day, to assist in getting your concerns...
View ArticleRe: C6300BD Cable WiFi Drops Out
Hi AlmiteyG To ensure that we get you the best advice possible, I am flagging your post with our Social Media Tech Team, who will be contacting you during the day, to assist in getting your concerns...
View ArticleRe: - Internet Connection tv/foxtel
Hi Youngblood To ensure that we get you the best advice possible, I am flagging your post with our Social Media Tech Team, who will be contacting you during the day, to assist in getting your service...
View ArticleNew modem set up
I have a new netgear d6400 modem. Is there a simple stress free way of connecting to my ADSL?
View ArticlePacket loss and dropped download speeds. (Cable)
As the heading states, for the past few months (5 or so), I've been experiencing huge packet loss and on top of that my download speeds have dropped from what used to be around the 40-50mb/s even...
View ArticleRe: Unresponsive Cable internet connection on Youtube and Video streaming in...
Have we tried using the Google DNS on your computer? This could rule it out. Brodie
View ArticleRe: Unresponsive Cable internet connection on Youtube and Video streaming in...
The problem is that Telstra's Netgear CG3100D-2 router doesn't accept custom DNS server IPs in DYNAMIC IP mode whereas we always get different IP along with assigned DNS settings from Telstra each time...
View ArticleRe: Unresponsive Cable internet connection on Youtube and Video streaming in...
Can you try changing it on one computer to see if the streaming is improved? Rather than changing the settings within the modem. Brodie
View ArticleRe: Unresponsive Cable internet connection on Youtube and Video streaming in...
Yes, we have tried one and it works. But the modem can never be configured this way. What a waste! You should contact Netgear to update the firmware for custom DNS settings. This boosts the confidence...
View ArticleRe: Unresponsive Cable internet connection on Youtube and Video streaming in...
Also, Telstra should fix up the problems with their DNS servers, not letting customers to troubleshoot themselves. It's the core part of Telstra's network infrastructure. We were thinking about...
View ArticleRe: Unresponsive Cable internet connection on Youtube and Video streaming in...
I can let the routing team know, but we haven't had widespread issues reported at this stage, so I don't think all services are having the same issue that you are. Did we escalate this when you called...
View ArticleRe: My Telstra nightmare
Well I think this has gone about as far as posssibe the technician was out at the pillar yesterday doing a pair(?) swap. He found a pair that was supposedly stable at 12.0Mbps and applied a stability...
View ArticleRe: Packet loss and dropped download speeds. (Cable)
HelloIf you are using wireless, please try with an ethernet cable.You need to eliminate the basics, as unlikely as you may consider.Try another computerSwitch your modem off for a few minutes and...
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