Re: Cable Internet keeps dropping out
According to the telstra ppl the lease is supposed to renew every hour.http://crowdsupport.telstra.com.au/t5/Home-Broadband/DHCP-and-hourly-disconnects-cable/td-p/208657
View ArticleRe: If I move from iinet to telstra bigpond can I still use the same email...
Only if it is not an iinet (or an ancient ozemail) address.If you have a hotmail, gmail,... address then there is no problem with continuing use of that address.
View ArticleRe: ADSL Connection dropouts and slow speeds
Hey Astone, We can't do that via Crowdsupport, sorry. If you give 133933 a call or speak to LiveChat: http://tel.st/gq6m they can get this done for you. Brodie
View ArticleRe: Internet slows down massively when YouTube
Hi Bardy, Moving house (even 500m) is a fairly substantial change. So much so that you could be on a completely different exchange and cable path to your previous location. Pings are low priority...
View ArticleRe: IP Address blocked
It looks like there may be some advance settings required on the modem. To prove if it is an issue within the router rather than the network, place the modem into bridged mode by disabling NAT (and...
View ArticleRe: Home Internet - Speeds and Plans
Hey Itzilantonis, Does a reboot of the modem make the connection better? Even temporarily? Brodie
View ArticleRe: Phone call from woman saying our Internet will be disconnected tomorrow.
I just had this phone call too - about 5 minutes ago. Telling me that my internet will be disconnected in 2 hours' time. Knowing damn well it was a scam, I led them on for a minute or 2 and then let...
View ArticleRe: Cable Internet keeps dropping out
Ok, I am not going to argue with you, work it out yourself, I am sorry I am unable to help here.
View ArticleRe: Can't access certain website
Hi j-5, I've tested both blog.flatmate.com & flatmate.com on our BigPond test bench and am able to view these sites on a BigPond ADSL service. Are you able to access these sites now from your...
View ArticleRe: If I move from iinet to telstra bigpond can I still use the same email...
Many thanks for your reply, thought that would have to be the case, shall have to say goodbye to my very ancient ozemail address!
View ArticleRe: New modem - settings? Can't get mail
Hi, I had the same issue, could not get email from mac, iphone, etc when using broadband. Mail was working when I was connecting to 3G. Telstra reset the connection at their side and I powered off and...
View ArticleRe: Home Internet - Speeds and Plans
Ok... i have restarted before and it made no change, if it did all it does is make it slower for a short amount of time... but today was different, i restart my internet for 2 reasons 1 because you...
View ArticleRe: Slow cable speeds?
I hace been reporting this for ages to telstra... all they do is reset my routher and send a techy out and the technician always just tells me that its a congestion issue and telstra are not doing...
View ArticleHigh ping
I've been getting abnormally high ping in the past 2 days. This happens when I play online games (usually 6pm to 3am) and can go up to 2000ms. I ran a speedtest (app and website, speedtest.net) both...
View ArticleRe: High ping
Getting high ping when the traffic is traversing Telstra Global networks: Target Name: login.worldoftanks.asiaIP: 92.223.16.66Date/Time: 25/09/2015 9:42:46 PM 1 16 ms 0 ms 1 ms 1 ms 0 ms 8 ms...
View ArticleRe: Slow ADSL2+ Speed
Aug/sept 2015.We have been getting really slow adsl 2+ lately. With new Ethernet cables installed throughout the house and a new modem installed T gateway the speed was not to bad at 9- 10 Mbp/s for a...
View ArticleRe: Ourimbah Exchange
Hi Slatts, The speed test you've shown doesn't relate to anything. Are you able to show you modems lines statistics? Hopefully then we'll be able to see the connection to the exchange.
View ArticleRe: Ourimbah Exchange
Here are the modem stats; ADSL LinkDownstreamUpstreamLink Rate13367 Kbps555 KbpsLine Attenuation28.5 dB17.9 dBNoise Margin4.8 dB4.2 dB
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Re: Ourimbah Exchange
Recon you might have line issues.. Noise margin is a bit to low for my liking I assume you've completed some form of isolation test, moving the modem to the closest point to the street ect ect?
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