Re: Slow cable access
Sounds like ur a star Prof. I have done all Telstra suggests to fix this same problem and now need to arrange a Technician but I can't get Live Chat or Phone support because of the long delays. Whats...
View ArticleRe: Slow cable access
They are the only two ways to get a tech booked unfortunately.You could try the Leave It With Us form, but I am not sure if you can lodge new issues only follow up on existing ones......
View ArticleRe: Slow cable speeds?
Thanks Ben, Makes sense, squaeky wheel and all...but the average wait time is nearly an hour and I would be doing it every night of the week. It is also completely unacceptable for that to be the...
View ArticleNo connection at first attempt
Hi, I recently changed my modem to gateway max. Only problem is when turn my laptop on there is no internet available. I should each time disconnect my connection (Wireless) from the Telstra Modem and...
View ArticleRe: No connection at first attempt
It seems to be a W10 issue, I know quite a few people who have limited connection on W10 then disconnect and reconnect and it works perfectly... only with W10 though...
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ADSL2 ports available but not being upgraded
The most recent release of the Available ADSL2 ports at Exchanges suggest there is 3227 ADSL2 ports available at my exchange. I am on an ADSL2 plan but have been told I cannot receive ADSL2 as there is...
View ArticleRe: ADSL2 ports available but not being upgraded
That does seem like an abnormally high number of available ports, and when you look at the broken down numbers by the distribution areas of the exchange it is only about half of that number of total...
View ArticleShould i leave My Techniclour Tg797n v3.
Moved to Modems & Hardware. Please click on the link above to view the post.
View ArticleRe: new cable modem connection issue at new address and old address...
hey Zbozza,As this is a public forum and not a normal contact method, there is a limitation on the help that can be provided on account specific issues like your second one, however with the second...
View ArticleRe: new cable modem connection issue at new address and old address...
With the first one - So the Wifi is working when you have nothing in ethernet ports and then the wifi is deactivating when you have plugged something into the ethernet port? Hi DrQwerty90 Yes that is...
View ArticleRe: new cable modem connection issue at new address and old address...
That sounds like something is up in the modem rather than the configuration... It could be worth doing a hard reset and trying again, just in case it was a configuration bug, but the default settings...
View ArticleRe: new cable modem connection issue at new address and old address...
By hard reset do you mean a power cycle?
View ArticleRe: ADSL2 ports available but not being upgraded
Is there no way the Road side exchanges can be bypassed and directly connected to the main exchange?
View ArticleRe: ADSL2 ports available but not being upgraded
It depends. Generally transposition is done to move someone off a rim onto the main exchange, but I don't know if it can be done the other way... There is also the fact that if that rim is at the...
View ArticleRe: Wifi help
BevRhys wrote: OR can someone "decipher" it for me ... won't include the whole link for now but ... LAN IP: 10.0.0.118 xxxxxxDevice Name: NETGEM-69c7a1Link Speed: 117 MbpsThat device name is for a...
View ArticleRe: ADSL2 ports available but not being upgraded
That's perfect I'm currently connected to the ADSL only RIM and want to be moved to the ADSL2 main exchange. The data losses over 850m are generally quite insignificant from what I understand. The...
View ArticleRe: ADSL2 ports available but not being upgraded
From the look of it there wasn't any ports in the main exchange but I might have been wrong.Either way you would need to speak to sales and get them to place an order for adsl2+, the request would then...
View ArticleRe: ADSL2 ports available but not being upgraded
Do you know of any direct contact method? I've been on the phone for an hour again jumping through hoops but no one seems to understand what I am requesting.
View ArticleRe: ADSL2 ports available but not being upgraded
Not really. Most of their numbers just redirect you back to the IVR to direct you to the team you say.BigPond sales would be able to place the order if the system is going to allow it, however there is...
View ArticleRe: new cable modem connection issue at new address and old address...
No, a full factory reset. Either via the device control panel or by putting a pin onto the reset pin hole on the back of the device for about 15 seconds.
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