Re: Guys, my cable internet is working fine but I can't see the data usage,...
The service status page shows the current estimated restore time is by the end of this month. - Shelly
View ArticleRe: Bigpond Usage Meter - not working
Shouldn't have to use 3rd party meters when Telstra will only go with what they report anyway.Mine hasn't worked in a month.
View ArticleRe: Bigpond Usage Meter - not working
It wont be unlimited, you are still being monitored, you personally just do not know how much they decide you've used.
View ArticleRe: Bigpond Usage Meter - not working
Not being monitored, latest bill showing NO Data usage.
View ArticleRe: Telstra Gateway Max
Thanks for your help GlennL. I tried the suggestion of bridging the second modem however it seemed to interfere with the workings of the original modem.
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Re: Castle Hill Exchange - Slow Speeds
Tonights not so Ultimate speed test. What would be down right reprehensible and I'd dare say illegal is if Telstra are continuing to sell this service to customers connecting to the Castle Hill...
View ArticleRe: Slow cable speeds?
My internet is so slow at night that most of the pages just shows: This site can’t be reachedThe webpage at http://www.bankofmelbourne.com.au/ might be temporarily down or it may have moved permanently...
View ArticleCan't access all websites
I seem to be having real problems with internet at home in that I seem to be unable to reach about 2 out of 3 websites. I just get the error message: server DNS address could not be found. It must be...
View ArticleRe: Can't access all websites
Mine has been doing the same for the last few weeks. I have to keep reloading the page before it eventually gets through.Now, today, the whole connection is gone :/
View ArticleNo connection to some websites
Over the last couple of weeks I have been struggling to connect to a lot of websites. Usually "DNS lookup failed" pops up and I have to keep refreshing the page before it connects properly.Now tonight,...
View ArticleRe: Unstable, slow Internet. Bad customer service and results from tech support.
I am on "Ultimate cable" and I live in the middle of Melbourne and in the evening my speeds constantly dip below 10Mbps. All streaming services are unusable. I have raised tickets with Telstra, had...
View ArticleRe: Very Slow Cable Internet Speeds since June 2015 (Daily)
hi where do i find to do this please?
View ArticleEmail Migration Schedule
I was advised by Telstra Support yesterday that automatic migration to IMAP platform (which I want) will be complete by June 2016. Has anyone seen a schedule issued by Telstra or any other Telstra...
View ArticleAfter Month & Half Telestra Complain staff reported as & NO part...
The worst sales Team, Tech Team & Complaints Team all the team doesn’t know how to service the customer! First of all on 6th of april 2016 I gave the order for Telstra Lane line and ADSL 2+. For 2...
View ArticleRe: After Month & Half Telestra Complain staff reported as & NO part...
Hey Pradeep1,This is a disappointing experience to read, and not the feedback we want to receive, or the experience we want to deliver for our customers. We do publish reports on Port Availability over...
View ArticleRe: Telstra Cable 3.0 congestion
Hi grandwebz1, if technicians have identified congestion as the cause of the issue, then I would recommend submitting a formal complaint via any method listed here: Lodging a complaint with Telstra -...
View ArticleRe: Insanely slow speed
Sounds like some basic troubleshooting would be a good place to start. It will help rule out a range of possible causes such as a line fault. So I would suggest starting with http://telstra.com/fixIf...
View ArticleRe: ADSL
How do we get modem stats you are asking about? At 9pm tonight we stopped as our download speeds made internet stop, , our download was so slow we could not even watch a YouTube clip. I am really keen...
View ArticleRe: Castle Hill Exchange - Slow Speeds
Today I received yet another call from a Telstra Support person with a foreign accent asking whether my evening speed problems had been fixed. He was advised in no uncertain terms that they had not...
View ArticleInternet down
My internet (wifi) is not working. Have followed the three steps in the error screen but can't get it to work.
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