Re: ADSL - Archaic DialUp Speed Line..?
Sadly the ACCC and TIO see anthing above 256kbps as adequate. Whether you're connected to Telstra, to any other ISP, you may find you will end up with the same speed. Do you know how far away from your...
View ArticleTelstra ADSL Activations problem
Hello, Just wondering if anyone has any experience with activating Telstra ADSL as I seem to be having a terrible experience.I recently moved to a new home and signed up for an ADSL connection with...
View ArticleHow do i find my WIFI password
Guys i have lost my card with my wifi password on it can someone please tell me how i can find it? thank you
View ArticleRe: How do i find my WIFI password
Hi, is it written on the modem, try the back or the side or even the bottom.
View ArticleRe: Total Internet Traffic different to combined Ethernet and Wifi trafiic
I passed this information to the team that manages the modem updates. They were able to replicate this issue and identified some issues. We are working with the vendor for a fix. I am unable to advise...
View ArticleMy Account - internet usage not working
The My Account Internet Usage reference has stopped wokring. I can no longer find out how much internet I have used. "There is currently no usage recorded for this period". is the message.
View Articleno wi fi after outage of broadband
After an outage of broadband the phone, internet are OK but the wi fi ligt on th modem does not kick in. No wireless appliances can be connected.
View ArticleCable Speed is horrible & Technical support blatantly hangs up in your face.
Okay i've just about had enough. Dealing with 30minute+ hold queues everytime i encounter an issue, and most recently staying on hold while a so called "Supervisor" transfers me to another the...
View ArticleRe: Cable Speed is horrible & Technical support blatantly hangs up in your face.
Hi, Sleiman, I'm very sorry to read about your issue. Telstra support staff strive to provide the best possible service to customers, and I'm disappointed to read that your interaction left you...
View ArticleRe: no wi fi after outage of broadband
Hello, Stan, Have you tried switching it off and leaving it for about 10 minutes before turning it back on? That will usually do the trick.
View ArticleConnected to WiFi ok but no Internet
I have a Samsung Tab 4. Suddenly there's no Internet even though it says wifi is connected.I saw on other forums to reboot. Did that. No change.I did a factory reset. No change.I rebooted the...
View ArticleCable internet
Hi All I need your opinions. I have cable internet and use Telstra Gateway MAX. Ethernet cable; DL speed is 36.33Mbps, UL speed is 1.05Mbps (checked by Speedtest.net)Wifi ; 35.34Mbps UL; 1.13Mbps...
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Re: Connected to WiFi ok but no Internet
Hi, Noonie224, Here's an idea!. Are you sure you actually have internet service? Can any other device access the internet through that modem? It's worth ascertaining that first and then we can go...
View ArticleCustomer service
Does anyone work harder than a Telstra customer. Omg. 3 hours on chat just tonight. No responses to emails, ever. Seriously hard work. Wish you were just wholesale Telstra, you really don't like retail...
View ArticleRe: Port Availability
I couldnt port from the same exchange! Feel your pain. Can't even get people to loom at it, but what do you do? Competition? Think there are a lack of technical capabilities at Telstra, which is a...
View ArticleRe: Foxtel through Optus - Cable Internet Telstra will be ok?
I'd stay with optus if everything is working. Grass is not greener. So much ard work and time on chat on hold. Jo email responses, Telstra cant out things in writing.Seriously. Not sure igmf your...
View ArticleRe: Dislike telstra very much.
How did you do 11 years. I am back with Telstra after around 15 and they are ruder and more poorly organised than ever. Shop around, although I think it's an industry wide culture
View ArticleRe: Unreasonable time to connect Telstra Broadband
I feel you too. My bundle order from 27 March isn't complete. Cable is installed but overhead, which was not the agreement. Trying really hard to get people to look at and understand the issue.Phone is...
View ArticleRe: Port availability
Telstra don't port numbers anyway. Loosing our number if 8 years at the same exchange as Telstra don't want to do it. Tpg will let them and asked for a porting reference number.
View ArticleADSL outage 6401
ADSL is out till next thursday??? 19th May in Northam 6401??? WT? What sort of compensation please?
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