Re: Availbility of internet and alternatives
I changed from Virgin to Telstra, as Virgin got SOS and No Service all of the time, i have now stepped up to 1 bar, with in and out reception.
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Setting up Home broadband
Hello I am wanting to set up home broadband with Telstra, we have telstra mobiles. Quick question. Do I have the landline set up seperately first ( as we have the wiring / plug in the wall but no...
View ArticleCan someone tell me if Im on PairGain???
I'm having issues with getting some information about my phone line. Can someone please tell me if I am on a pair gain system. Long story short I want to move away from Bigpond ADSL2+ as my provider...
View ArticleRe: Slow adsl2+
Hi Jaygaurd, An incorrect call out fee will only apply if privately maintained equipment is proven to be the cause of the fault. This means that customers shouldn't be charged simply because a...
View ArticleRe: Cable internet intermittent drops routing of traffic
No worries . I seem to remember there was a forum thread on issues within Adelaide. Do a search. I'd say don't bother ringing Tech Support saying "I'm getting packet losses" , you obviously are a...
View ArticleRe: Can someone tell me if Im on PairGain???
It really depends... If you have ADSL2+ at the moment, you will not be on a normal PGS.... if you were you wouldn't be able to get internet at all... you might be on a RIM or TopHat (like a...
View ArticleRe: Can someone tell me if Im on PairGain???
Hmmm thanks for the Info. Thats actually the best answer I've recieved.
View ArticleRe: Setting up Home broadband
The application is all done when you sign up for the bundle. The install is done, phone first,then internet. Unfortunately, the way it works does not involve a port check before the phone line is...
View ArticleRe: Can't login to mygateway
Hi jbhons, There are a few things mentioned that relate to different issues. If you are unable to connect to the 5G network it will be an issue with the WiFi settings If you are able to connect to...
View ArticleRe: Extremely slow internet in Berwick south
Hi, There are many factors which affect the speed of internet connections. In order to provide more accurate information we would need to start off with what type of internet connection you are...
View ArticleRe: Slow internet
Yeah I disconnected my modem from the power outlet and waited a few minutes multiple times. I forgot to mention my postcode is 3941. isolation test is uneccessary as my router is the only device...
View ArticleRe: Default Premium ADSL home gateway admin password
In parental controls I am adding a website to blockwhat do you put in the 'device' sectionusing a wireless modem so several devices use this gateway Can I actually block at the modem level so that...
View ArticleRe: ADSL2+ seems slow :(
Hi Ram1996, To start with I would recommend that you perform an isolation test, this helps rule out the most common reasons for slow speeds and dropouts on ADSL services. You can find instructions...
View ArticleHome Broadband Top Up
i have been trying for 3 days to get a top up to activate on my home broadband. I have tried twice online over a 15 hours period and was advised both times that it should activate with 30 minutes....
View ArticleTelstra ipV6 and Windows 10 Homegroup
I have two new Laptops in the house running Windows 10, and two older Laptops running Win7.All were connected to a Homegroup and functioning well.I upgrade one from Win7 to Win10, and no problem, still...
View ArticleADSL 2+ Port availability at Ringwood exchange
Hi, I live in 41 Maroondah Hwy, Croydon 3136. As Telstra could not provide me faster broadband due to lack of available port at Ringwood exchange. I moved to TPG to save some money. I would like to...
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