Re: Bigpond cable broadband availability in Canberra
There is Foxtel, it is just provided over Satellite when there is no HFC cable.
View ArticleBigpond Cable Modem Dropout / Slow Speed
I recently suffered about two months of increasing, intermittent, internet dropouts and want to post what I learnt in process of getting it resolved with the aim of potentially helping others with the...
View ArticleSlow Cable
Hey Everyone Anyone experiencing slow internet on the telstra cable network. Just did a speed test and receiving 2.37Mbps download. I normally are around 50Mbps Is the slow cable related to the Telstra...
View ArticleRe: Slow Cable
Hi, I am also experiencing slow cable broadband anywhere down to 2-3mbs where normally I'm around 33. This has been happening since I received notification last Thursday about broadband works in the...
View ArticleWhy is my wifi disabled?
Hi,I am new subscriber and just set up the modem today. The internet light is solid green, but for some reason I cannot connect to wifi. None of my devices can detect the modem at all. I connected to...
View ArticleSlooow broadband every afternoon and evening now
During the day my broadband is around 30mbps in afternoon or evening it slows to 4 to 7mbps and is almost unusable and worse than ADSL. I am looking for another reliable service.
View Article90Mbps download speeds down to 3Mbps on Gateway Max
Hi Folks, Just wanted to get some advice and see if there is anything I can try myself to fix up our massively fluctuating WIFI speeds since bigpond tech support really dont seem interested and keep...
View ArticleBigpond webmail
Moved to Bigpond Email (Inc Windows Live), click on link above to view posts.
View ArticleRe: BALGOWLAH HEIGHTS BIGPOND CABLE - ANOTHER LONG LASTING OUTAGE
Hi gregorstone All networks and hardware are subject to faults and outages, it's an unfortunate fact of living with technology that sometimes things break. There is no guarantee that you will have...
View ArticleClik here to view.
Re: ADSL Drop Outs!
Hi, JUst to followup on my issues. The mahority of the drop outs have stopped. Apparently there was a line configuration problem and took them a god week to fix and get on top of. While at times I...
View ArticleRe: Slow Cable
Tested again today and now receiving 78Mbps, looks like may have been up upgrade or outage.
View Article6 weeks of slow speed an no help
I have been banging my head against the wall for 6 weeks now with slow broadband speed. Telstra has sent out several technicians and a new modem and still no dice. The service has been incredibly poor...
View ArticleRe: Slow cable speeds?
Hi Greg, More frequent testing may be required for ADSL based on the nature of copper and the associated CMUX's syncing with the end user modems. Wired cable services are firm and do not get affected....
View ArticleRe: Broadband Protect does nothing
Well, no sign of Gavin, surprise, surprise. My mistake - should've known not to bother, TIO is the only avenue to garner any interest from telstra (complaint lodged!). So while we wait, anyone have a...
View ArticleRe: What is the minimum speed Telstra guarantees ADSL 2+ to connect at?
I am not supprised that Telstra has told you that they cannot find the documentation. https://www.telstra.com.au/content/dam/tcom/personal/consumer-advice/doc/consumer/bp-part-c.doc The following is an...
View ArticleRidiculous screw up by Telstra with my cable service
Since I've been waiting on hold for nearly 1 hour now with no idea of any end in sight, I'll vent for a bit. Telstra shipped me out a new Gateway Max router, which I never ordered. I went through a...
View ArticleRe: Broadband Protect does nothing
Update: went to check settings on My Account, and wot?? no Bigpond Protect dashboard - could only 'Buy', so back to 24x7 to be advised the below, what next you gotta wonder - mobile outage? won't get...
View ArticleRe: Ridiculous screw up by Telstra with my cable service
Are you referring to the upgrade to DOCSIS 3.0 for all the HFC network prior to it being taken over by the NBN? AFAIK the migration is at no cost and the modem shipped comes Pre-registered so it is...
View ArticleTelstra C6300BD Port Forwarding
Hi, I'm having issues with port forwarding on my new Telstra Gateway Max C6300BD.Putting it simply port forwarding just doesn't work.It appears i'm not alone with this issue, a quick search looks like...
View Article