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No internet

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I still don't have internet and have not had any internet since 20/05/16 i have reset the modem/ router numerous times and all it does is turn on the status and internet lights go red then green for about 3 minutes then the all the lights go out and the modem resets itself when i go to network & internet settings the computer comes up with the modem name but has no internet under it .i have used the telstra trouble shooting page but with no success can any one help me please

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