Hi Telstra,
I have been waited for more than a week and still unable to get cable intenet yet.
The problem I have been told was related to the Telstra max gateway mac address is not recongized and doesn't bind or register with my account. I keep get the same reply everyday and to wait another 24 hours or 48 hours to resolve.
Until today, no telstra call me back to update the process and I just desperately waiting for the service. I have completely no internet for 10 days. Just wondering how difficult to update the mac to the system and it has to wait so long?
Cheers,
Jerry