By the way, the team to request it from is the tech support team on 133933.
If you have issues with them, i would call 132200 and say "Complaint" and have a word with the complaint team, let them know that the issue is ongoing and unresolved and request that they help you resolve the issue.
If you have issues with them, i would call 132200 and say "Complaint" and have a word with the complaint team, let them know that the issue is ongoing and unresolved and request that they help you resolve the issue.