Re: Unable to Connect to the Internet using WIFI and TechnicolorTG797n v3 Modem
No its not acceptable, someone with all the details above (the case history) needs to phone him and fix it. Other wise some one will phone and ask for all the details about the problem again. His user...
View ArticleBigpond velocity network
I am currently on the velocity broadband network and utilise a Telstra technicolor TG979n v3 router.I wouls like to know if i can replace this modem with a WRT Linksys 1900AC router. I have tried to...
View ArticleRe: Unable to Connect to the Internet using WIFI and TechnicolorTG797n v3 Modem
I am sorry, we do not have access to personal accounts via Social Media so I am unable to do so. You may also want to remove the e-mail address from your post due to privacy reasons and as this is a...
View ArticleRe: Unable to Connect to the Internet using WIFI and TechnicolorTG797n v3 Modem
LOL!! I knew this forum would be a waste of time as well
View ArticleClik here to view.
Re: Congested Exchange Lake Munmorah NSW ?
I have been waiting since the 23rd October 2015, so good luck with that I tried everything, have you seen the exchange on the highway at Lake Munmorah? What a joke, a couple of tin sheds in a paddock,...
View ArticleRe: Cable connection
Hi Carolynah There has been an outage for Cable services in SA inner suburbs over the last week but these should be resolved by now, although there is still one outstanding at Paralowie. If your...
View ArticleRe: Unable to connect to certain people
Hi Borack, It might be better to lodge a Complaint Lodging a complaint with Telstra to have this escalated for further investigation and resolution. Kind Regards
View ArticleRe: broadband
Hi JIM_, Has Tech Support been able to follow up on this for you? Can also find some options here:...
View ArticleRe: Getting Cable
Hi Cyrem, What has the property owner advised in regards to how the unit is set up? When it was built, was the land subdivided, and two units built?
View ArticleRe: I can't activate my new Broadband?
Hi Marion3, If needing to check we have your correct email address, our Billing team via secure Live Chat here: http://tel.st/hsc3 can assist. Details for the plan etc should have reached you via...
View ArticleRe: Congested Exchange Lake Munmorah NSW ?
Hi RB21 and Glenlaw So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team so that they can touch base with you early in the new week. Kind Regards
View ArticleRe: Cable Internet in a unit
Hi Hawkite Have you confirmed that there is a Cable connection on the property? You can do this by chatting with us http://tel.st/49kl (available 24x7). If there is Cable to the Property, but not...
View ArticleRe: Ultimate Cable Stability (dropouts) CG3100v2
Hi MalHimself So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team so that they can touch base with you early in the new week. Kind Regards
View ArticleRe: Home Broadband Deleted!!??
Hi Nick, I'm really sorry, I'm not understanding your concerns. If you need assistance, please let us know the nature of your concerns. Kind Regards
View ArticleRe: Bigpond transfer
Hi Tania12, This is certainly not the greatest experience. Have you been advised of the reason why the internet is not available for you in your new home? The main reasons would be, - Lack...
View ArticleADSL2+ downgraded to ADSL_GMT
Is it normal to have a new connection syncing at ADSL2+ speeds but mysteriously downgraded to ADSL_GMT after 1 day? My connection was quite reasonable, but now it's quicker to send a carrier pidgeon...
View ArticleRe: Slow adsl 2 + speed
Hi Bradynwebb, I'd definitely be checking in with our Technical Support team on 133933 or via Live Chat http://tel.st/gq6m (available 24x7) so we can do some checking on your connection for you....
View ArticleRe: Slow adsl 2 + speed
Hi Spog6812, While I acknowledge that there is a delay with the technician being sent out, you would have been provided with the next available appointment in your area, and therefore the...
View ArticleRe: ADSL2+ downgraded to ADSL_GMT
Check that Telstra don't charge you termination fees etc. What have they said or done to fix the issue. It took four tech visits and many phone calls - last one lasting 80 mins before I could get a...
View ArticleRe: CG3100D-2 Bridge and DHCP Lease
For the benefit of anyone else searching this, it turned out to be 1hr. There is no threat of bricking the modem by putting it in bridge mode.
View Article