Incorrect broadband data allowance
I recently signed up for the medium bundle for home broadband package which give me 200 GB data + bonus 200 GB data every month 24 months. Within the first week after my connection was active, the...
View Articlebroadband ??
I have been experiencing intermittant broadband and a lot of drop outs, I live in Ashmore, QLD, AND I AM FED UP WITH IT. It seems like we are living in the dark ages when it comes to the internet, I...
View ArticleRe: Incorrect broadband data allowance
Hi , If your account sounds a little flakey. What I'd be doing is use the data you have, (whichever is showing on the day). When your close to your limit (if the 200GB is showing) call Telstra and...
View ArticleRe: broadband ??
Hello,I presume you are meaning ADSL It would be useful to do an isolation test and some other tests.I am providing 2 links below, which will eliminate some issues that can cause drop outs...
View ArticleRe: Broadband speed
Thank you for your response.......I am sorry that your speed is so low it's the 21st. Century I think what crap. Graham
View Articlenew user name and password to connect my adsl
cannot connect my new adsl broardband ,the user name and password do not work ,could please supply new ones frustraded chris.
View ArticleSlow to reach sites with dynamic DNS
For approx the last 4 days all devices on my home network have experienced DNS errors when trying to go to a number of web sites. Checking the router I see the DNS IP on the net side are 61.9.194.49...
View ArticleRe: new user name and password to connect my adsl
If you are chasing your bigpond username and password you will have to contact Bigpond via livechat or telephone
View ArticleADSL 4069
My parents have not had ADSL since Tuesday in Brookfield postcode 4069 and were told this was due to a general outage. This seems an unreasonable amount of time for the system to be down. Is this...
View ArticleRe: GET ME OFF PAIR GAIN!!
I'm not convinced that Telstra has any interest in upgrading pair gain systems as they seem to exclude many offerings from other telcos wherever they are used.
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Re: ADSL 4069
I agree that's a fair amount of time, but sometimes during maintenance or other disruptions rather bad problems may be encountered I'm afraid. There's a full description of what's happening there...
View ArticlePOOR INTERNET SERVICE
I live in Adamstown Heights NSW and subscribe to the Telstra internet service. This service varies from poor to woeful and has done so for quit a while. I am tired of paying faithfully each month for a...
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Re: POOR INTERNET SERVICE
Rather suprised b y that MPJS, very farmiliar with that location in Newcastle, in fact I've seen comments from some in the general area around there, and who have now been swaped into the NBN,...
View ArticleRe: Cable Congestion, 4300 QLD
I am located in the Inner west of Sydney 2046 and are having a hell of a time with congestion on the network during peak period. During the day and early hours of the morning I will get 100 Mbps with...
View ArticleChange fro ADSL to Cable
I have moved house and changed from ADSL to Cable. Telstra changed my "identity" bigpond address presumably because of the change from ADSL to cable, although it may have been because they spelt my...
View ArticleRe: Cable Congestion, 4300 QLD
Yep, Easter Friday and I'm getting 5 Mbps on my 100 Mbps cable service in 2113 North Ryde. This is not acceptable. What's it going to be like when all the ADSL users get shunted onto the cable...
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100Gigs Uploaded since midnight
Hi, Anyone else think its strange that my Usage Meter says Ive uploaded 100gigs over night?I had telstra top up my data allowance, once that was done, another 20gigs was uploaded.Ive turned WiFi off,...
View ArticleRe: what ports are blocked inbound on Bigpond Cable
Well I guess it is happy birthday to this message and this fault 1 year later and Telstra still is unable to even diagnose this let alone fix it. In an ITIL environment, this would have not only been...
View ArticleInternet does not work.
Hi I live in Pearsall 6065,Perth wa. My internet has not been working for 4 hours, red light is flashing on "INTERNET" icon. COULD SOMEONE TELL ME WHAT'S HAPPENING. I ALLREADY RANG TO CUSTOMER SERVICE...
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