same sincenreo hear. After complaining and contacting the CEOs office my internet became worse They have sent 4 tech guys out and fixed breaks in the NTD and pit which they also hung. The connection was sitting in the bottom of the pit covered in mud and the line was full of water, this did not have the weather protection sock on it. Then changed my port.
They keep saying nothing is wrong with my connection Yeah right. They test with there devices 23.647mbps max for adsl 2+ but when they leave that changes. Packet lose is below 0% and they will not fix it my jitter is a little high. I think this is there way of getting you to shut up ACC should rip right thru them. If only the share holders relized the full extent of Telstras money hungry polices Congestion Should Not Happen.